Pipe Breaking Emergency

“AA-AIR Co and their technician David Peters Speaking from our Experience – This is a company of people that respects, communicates & truly cares about their customers .They operate with Professional Excellence as their Standard of Business. From the first call with front office the personal care , respectful communication and ‘help’ available was immediate . Esp. Outstanding in the reality that their schedules were slammed with customers’ emergency pipe breakages from frigid temps already…and we were calling with a heating system concern. scheduling the appointment time – David arrived as scheduled . He not only listened to ‘symptoms’ of our heating system problem …he HEARD our concerns . He investigated the system ,diagnosed the problem, and then took time to explain /educate us in ‘the why’ of what was happening , assured us that we were safe= not a fire concern, what he would do , the parts needed and estimate of when repair resolution appt. could happen ( early next week to repair ). Thank you David Peters and AA-AIR Co.!!”

Marjorie G.