Phil

Phil Pokrzywa - Service Technician

Phil

Service Technician

152 Reviews

Air Conditioning Installation in Knoxville, TN 37912

October 3, 2019

“Patrick and Shane installed our new Trane HVAC system. They were courteous, efficient, and helpful in making sure our cats didn’t get out the front door! We appreciate their hard work and leaving our home clean with a new unit. Thank you!”

– Gene R.

- Gene R.

Air Conditioner Repair in Knoxville, TN 37919

June 18, 2017

“We have had Phil out two or three times for repairs on different units at our home. His work is always quality, and he is very professional. He put in a lot of effort to think through the possibilities of repair before ultimately recommending replacement. We appreciated his time and energy to do so!”

– Erin C.

- Erin C.

Air Conditioner Maintenance in Lenoir City, TN 37772

June 20, 2017

“very professional service, solved problems quickly! Very happy with service would recommend to anyone
he explains very well in detail when they are issues!”

– Chandra S.

- Chandra S.

HVAC Maintenance in Knoxville, TN 37920

January 28, 2018

“Phil always does a good job doing the Spring and Fall maintenance HVAC checks. He is always on time for the appointment. I feel comfortable asking questions, and he doesn’t seem to mind answering them until I fully understand. I appreciate his professionalism and advice.”

– Anne G.

- Anne G.

Air Conditioner Repair in Knoxville, TN 37914

May 20, 2015

“The service I received from Phil was Great. Thanks”

– Stephen P.

- Stephen P.

Review in Farragut, TN 37934

January 1, 1970

“Phillip is always on time, courteous, thorough and informative. No way to better describe him than simply, "Excellent."”

– Alton L.

- Alton L.

Air Conditioner Repair in Knoxville, TN 37922

June 21, 2015

“I'm always glad when it's Phillip is the tech that is sent out. He's prompt, polite and efficient. He explains to me what he's going to do and then lets me know how it went. I fully trust him to work on our system.”

– John C.

- John C.

Review in Knoxville, TN 37924

January 1, 1970

“As always, Debbie scheduled a speedy appointment and Phil P. was prompt, courteous, friendly and knowledgeable. AA-Air Company has been my heating/cooling professional for more than 20 years. They are an excellent company.”

– Barbara C.

- Barbara C.

Air Conditioner Repair in Select one..., TN 37871

July 3, 2015

“Phillip was right on time for our maintenance appointment and was professional, courteous and knowledgeable! Every tech I have worked with, including Phillip is experienced and knows so much. I can always trust their advice and suggestions. Being on the maintenance plan has enabled us to get more years out of our 20 year old heat and air unit. We love AA Air!”

– Melissa H.

- Melissa H.

Gas Furnace Maintenance in Knoxville, TN 37918

February 1, 2016

“Right on time, professional, courteous and knowledgeable staff. Consistently reliable work. If you are looking for a long term, heating/cooling company – look no further. These guys are top notch and I won't use anybody else!”

– Laurie B.

- Laurie B.

Review in Farragut, TN 37934

January 1, 1970

“Everything was fine and didn't take long. Your company is great as far as I can tell. Phillip Pokrzywa came on time and did a very good job as usual. He is always very professional which I like.”

– Nancy R.

- Nancy R.

Review in Farragut, TN 37934

January 1, 1970

“Phil Has been our AA-Air technician for almost 8 years now. He always does an excellent job and is quite knowledgeable about our TRANE unit. Once again, he did an excellent job today in checking out our system to make sure it was ready for summer. Well Done and Thank you, Phil.”

– Al H.

- Al H.

Air Conditioner Maintenance in Knoxville, TN 37912

October 27, 2015

“Phillip did a wonderful job of inspecting my HVAC equipment. He is always professional and courteous. He seems to be up on industry technology and I wholeheartedly indorse him and AA-Air Company”

– Daryl R.

- Daryl R.

Air Conditioner Repair in Knoxville, TN 37918

June 20, 2015

“We're so thankful for this company. Everyone who has come to work on our units is very knowledgeable, very trustworthy, very kind and extremely helpful. We feel very cared for!”

– Jack V.

- Jack V.

Review in Knoxville, TN 37924

January 1, 1970

“Phillip serviced the unit today and he is excellent. He is clean, efficient, thorough, explains what has been done, very courteous, friendly, on time, informs me of things that could possibly be done to say us money and future problems ——- can't say enough good things about Phillip! We love this company——-we feel as though they have our best interest at heart and they take care of us!!”

– Jack V.

- Jack V.

Air Conditioner Maintenance in Knoxville, TN 37871

October 15, 2015

“Phil is the "face" of AA-Air for me. He was the service specialist for call when the original unit failed and he has been the specialist for two routine maintenance checks on the new unit. He is efficient and knowledgeable.”

– Bob C.

- Bob C.

Review in Knoxville, TN 37871 Knoxville

January 1, 1970

“Awesome service by all the folks at AA-Air! Donna leads an exceptional team.
Everyone we had contact with was professional, attentive, and provided us with a new heat/air unit that we will enjoy for many years to come.
Thank you everyone at AA-Air Co.!”

– Pam H.

- Pam H.

Gas Furnace in Knoxville, TN 37922

March 10, 2015

“Phillip Pokrzywa performed the spring check-up on our system yesterday, April 3, 2015. As in the past many years he has serviced our system, he did an outstanding job. We know that we can count on Phil with complete trust to keep things in good working order. Honesty and trust are important to retired people on a fixed income. Thank you Phil…”

– Chuck S.

- Chuck S.

Air Conditioner Maintenance in Knoxville, TN 37931

April 28, 2016

“Thank you Phillip for your thorough and excellent service. I appreciate you taking the time to explain more about how my system works.”

– Kenneth R.

- Kenneth R.

Air Conditioner Maintenance in Knoxville, TN 37909

October 25, 2015

“It has been a long and continuous relationship with getting service through AA Air. They have met or exceeded my expectations. That is why I continue to select them as my HVAC provider.”

– Ed W.

- Ed W.

Air Conditioner Replacement in Farragut, TN 37934

July 6, 2015

“Phil as usual did a marvelous job. His expertise and professional behavior are what I desire in someone providing my service. His non abrasive advice is really of great value in this day and age. Because of his advice and help, I will replace my aged system with a new system which should keep me comfortable for some time.”

– Ed W.

- Ed W.

Air Conditioner Maintenance in Lenoir City, TN 37771

July 24, 2016

“Phillip came out today to service the units. As always, he is courteous, efficient, friendly and on time – couldn't ask for more. I love this company and have used them for the last 20 years! I would hands down recommend them.”

– Laura R.

- Laura R.

Review in Knoxville, TN 37849

January 1, 1970

“Received excellent and friendly service from my first call for an appointment for spring maintenance through the actual service call by Philip. They even called when the service expert could not make the appointment due to a death in the family. They then rescheduled it immediately. Philip took care of a minor problem which makes it easier for me to perform monthly maintenance tasks and then looked into another problem which was not a part of the maintenance appointment.”

– Judith G.

- Judith G.

Review in Knoxville, TN 37902

January 1, 1970

“Phillip came up with an excellent suggestion to extend the life of our heating and air unit. I have recommended AA-Air to family and friends and will again.”

– Donna B.

- Donna B.

Review in Knoxville, TN 37849

January 1, 1970

“Fantastic service from first contact thru finished service call. They listen to your problems and try to find a solution.”

– Judith G.

- Judith G.

Gas Furnace in Knoxville, TN 37915

March 16, 2015

“We have been long time customers of AA-Air and consider them all to be top professionals in every way. Knowledgeable, professional and thorough. Phil P. is no exception to that high standard. He along with the company certainly deserve the 5 star grade.”

– Bob H.

- Bob H.

Heat Pump Maintenance in Farragut, TN 37934

January 24, 2015

“AA-Air is an honest, reliable and dependable heat and air company, I would recommend them to anyone. Service Rep. Phillip, arrived exactly on time and was very professional and courteous.”

– Kathleen V.

- Kathleen V.

Air Conditioner Maintenance in Farragut, TN 37934

August 3, 2015

“Phillip arrived on time and did an outstanding job of checking and servicing my air conditioning system.”

– Fran C.

- Fran C.

Air Conditioner Maintenance in Knoxville, TN 37922

December 3, 2015

“Phillip is always courteous and knowledgeable when he does annual maintenance on both my home and business. Would highly recommend AA-Air to anyone.”

– Shannon M.

- Shannon M.

Air Conditioner Installation in Knoxville, TN 37922

July 27, 2015

“Called ahead, arrived on time, Phil was very polite and completed the service in a timely manner…”

– Norris R.

- Norris R.

Air Conditioner Repair in Knoxville, TN 37849

April 5, 2016

“Phil was a good rep.”

– Harry S.

- Harry S.

Gas Furnace in Knoxville, TN 37871

April 2, 2015

“Phillip was on time, courteous and pleasant. Got our HVAC ready for another season. AA-Air is extremely reliable and helpful.”

– Walter G.

- Walter G.

Select one... in Lenoir City, TN 37771

January 1, 1970

“Phillip arrived on-time at the appointment, performed a very thorough inspection and discussed the dbill and made a required adjustment. Very professional.”

– Carl M.

- Carl M.

Air Duct Sealing in Knoxville, TN 37849

July 17, 2015

“We have been very satisfied with AA-Air. We have used them to service our heating and cooling units for many years. They have provided great annual service and installation of new systems at competitive prices.”

– Ted R.

- Ted R.

Air Conditioner Repair in Knoxville, TN 37909

May 11, 2015

“AA-Air Company and its employees are among the finest you will find. Their technical expertise, genuine concern and respect for its customers are exemplary. Their pricing is very fair. Phil P deserves a day off with pay !”

– Courtney M.

- Courtney M.

Air Conditioner Maintenance in Knoxville, TN 37934

June 15, 2016

“Phillip did a thorough job for us. He has been here before and has always done a great job. I would recommend him for anyone. Thanks!”

– C. W. C.

- C. W. C.

Air Conditioner Maintenance in Knoxville, TN 3792

November 26, 2015

“Very Detailed and Friendly.Done a great job!”

– Lowell S.

- Lowell S.

Air Conditioner Maintenance in Knoxville, TN 37923

April 9, 2016

“Phil was very noticeable and courteous. He inspected the unit but found nothing wrong. Said it had to be a glitch? All we know was it did not work the night we turned the blame unit on.”

– John D.

- John D.

Air Conditioner Repair in Karns, TN 37921

June 3, 2016

“The tran xb13 in my house broke down and Phil from AA air fixed it. Quick response, excellent service and reasonable price! I' m glad I chose them.”

– Huijaun L.

- Huijaun L.

Gas Furnace Repair in Knoxville, TN 37917

February 23, 2015

“Phillip Pokrzywa diagnosed and solved my furnace problem in about 30 minutes. He was across the street helping another client and I went up to his truck and told him I was #61 on another company's list and could he please come help me. We got a customer service # from AA-Air and he came within 30 minutes. He was polite, helpful, interested, and gave me information when I asked for it. Good service rep for AA-Air.”

– Mary B.

- Mary B.

Air Conditioner Repair in Knoxville, TN 37916

June 4, 2015

“While was on time, and efficiently took care of the problem. He explained what needed to be done, and took care of it.”

– Nancy N.

- Nancy N.

Gas Furnace in Knoxville, TN 37914

March 21, 2015

“I liked Phil's approach to servicing my heating and air unit. He was personable, of course, in answering my questions about my AA-Air systems–even when they were not connected to the specific task he had come for–and helped me understand some basic procedures I could adopt in using my systems in general. He did his inspection with dispatch and thoroughness. It was the kind of service that gives me confidence in AA-Air.”

– Yulan W.

- Yulan W.

Review in Knoxville, TN 37914

January 1, 1970

“Was extremely pleased with the service.”

– Fran C.

- Fran C.

Air Conditioner Repair in Farragut, TN 37934

June 16, 2016

“Phillip was on time and completed the job with ease. Very thoughtful and helpful.”

– Lou Anne F.

- Lou Anne F.

Air Conditioner Maintenance in Knoxville, TN 37931

August 8, 2016

“Phillip was knowledgeable about what was needed during his maintenance visit. He gave me information about the 3-month air filters that I did know about.”

– Bessie M.

- Bessie M.

Air Duct Sealing in Kodak, TN 37764

June 2, 2015

“Phil is thorough, well trained, and always on time !”

– Catherine G.

- Catherine G.

Air Conditioner Repair in Knoxville, TN 37915

May 26, 2015

“Phil P. was extremely helpful and competent.”

– Courtney M.

- Courtney M.

Review in Knoxville, TN 37902

January 1, 1970

“Phillip at AA-Air is terrific. He came out to the house after a power surge knocked out our Trane AC transformer, diagnosed, explained, and fixed the problem promptly. This isn't the first time Phillip worked at our house, and he has shown us courtesy and quick, reliable service consistently. AA-Air stands behind its products and technicians and is HIGHLY RECOMMENDED!”

– Sally B.

- Sally B.

Select one... in Oak Ridge, TN 37831

January 1, 1970

“Phil provided an excellent service.”

– Wendou Z.

- Wendou Z.

Air Conditioner Maintenance in Knoxville, TN 37871

October 2, 2015

“Phil did an excellent job in working on our HVAC unit. He looked at another unit and gave us some recommendations for a replacement unit and instructions to monitor the existing units. Phil was very professional in doing his job.”

– Dave D.

- Dave D.

Air Duct Installation in Knoxville, TN 37849

July 4, 2015

“We have always had great service from AA-Air Co.”

– Jim A.

- Jim A.

Air Conditioner Maintenance in Karns, TN 37921

September 18, 2015

“Great team at AA Air Company. Phillip Pokrzywa did an excellent job.”

– Jim A.

- Jim A.

Air Conditioner Maintenance in Kodak, TN 37764

May 14, 2016

“We've been doing business with AA Air for several years. Phil did our spring maintenance this time, and as always, arrived on time, was very professional and friendly. Thank you!”

– Kim S.

- Kim S.

Air Conditioner Repair in Knoxville, TN 37919

June 21, 2015

“Phil, takes his time and makes sure the PM checks are done properly.”

– Chuck J.

- Chuck J.

Air Conditioner Maintenance in Knoxville, TN 37918

November 14, 2015

“I have used AA Air for years and have always been very happy with the service. Phillip recently serviced my unit for my spring check up. He was very professional, helpful, and answered all my questions.”

– Jeannie U.

- Jeannie U.

Air Conditioner Repair in Knoxville, TN 37871

May 3, 2016

“AA Air Company provided me with quick and reliable service, which was extremely important when my school's air conditioner went out in 93 degree weather. The air technician got us cooled off and ready for the next school day way faster than I would have imagined. Thank you!”

– Amanda S.

- Amanda S.

Air Conditioner Repair in Farragut, TN 37934

September 24, 2016

“On time ,informative, and courteous. Diagnosed problem quickly.”

– Scott M.

- Scott M.

Air Conditioner Repair in Knoxville, TN 37849

June 4, 2016

“I am very satisfied with the service I have received from AA-Air. Phillip was friendly, polite, and helpful.”

– Cynthia S.

- Cynthia S.

Air Conditioner Maintenance in Knoxville, TN 37918

November 17, 2015

“I received service today from Phillip, and he was excellent. Friendly, competent, communicative, and helpful.”

– Jim H.

- Jim H.

Air Conditioner Repair in Lenoir City, TN 37772

June 22, 2015

“Service and professionalism from Phillip Pokrzywa was outstanding. Thank you so much for making sure my AC unit was working properly. Could not recommend a better company for all your heating and air needs!”

– Hilary T.

- Hilary T.

Review in Knoxville, TN 37849

January 1, 1970

“Phillip was professional, efficient and courteous – good work!”

– Rick P.

- Rick P.

Air Conditioner Maintenance in Knoxville, TN 37914

October 29, 2015

“The service techs have always been professional. Phil took time to thoroughly inspect my unit, thermostat, and filter. He took time to explain what he did and found. And also fielded questions I had. Thank you for your work.”

– Michael A.

- Michael A.

Air Conditioner Repair in Farragut, TN 37934

July 4, 2016

“Phillip, was efficient, and explained the problems found and the fix very professionally Did a good job”

– Robert R.

- Robert R.

Review in Knoxville, TN 37918

January 1, 1970

“Everyone from Phone and Philip the service guy was wonderful to deal with and already advised some people about your outstanding service! Thank you! Best Heat & Air service
Ive ever had!”

– Chandra S.

- Chandra S.

Air Conditioner Maintenance in Farragut, TN 37934

August 24, 2015

“"Phillip" from AA-Air in Knoxville TN was very professional, on time & explained everything very well. Even informed me on things I was unaware of. I would HIGHLY recommend him to anyone who needs a GREAT AC man!! All around Great person!”

– Chandra S.

- Chandra S.

Air Conditioner Repair in Knoxville, TN 37916

June 14, 2015

“Phillip did a great job on my AC problem after he'd already put in a long, hot day. I'm grateful for his dedication to his customers!”

– John K.

- John K.

Air Conditioner Maintenance in Farragut, TN 37934

August 30, 2015

“We had Phillip from AA Air do scheduled maintenance on our AC unit. He was efficient, thorough, and courteous, and we were very pleased. AA Air installed our gas heat/air conditioning unit several years ago, and we trust them to maintain it well. – See more at: http://www.bbb.org/knoxville/business-reviews/heating-and-air-conditioning/aa-air-company-in-knoxville-tn-1073/customer-reviews#sthash.5fmkSD7E.dpuf”

– Mac R.

- Mac R.

Air Conditioner Maintenance in Farragut, TN 37934

September 1, 2015

“We had Phillip from AA Air do scheduled maintenance on our AC unit. He was efficient, thorough, and courteous, and we were very pleased. AA Air installed our gas heat/air conditioning unit several years ago, and we trust them to maintain it well.”

– Mac R.

- Mac R.

Air Conditioner Maintenance in Knoxville, TN 37909

October 30, 2015

“AA-Air is the best Air conditioning/Heating Company we've ever done business with. We've used them for over 20 years and have never needed to complain about anything. We pay an amount for bi-yearly inspections. This morning Phil came out for our summer check. He was here almost 3 hours checking two heating and cooling systems, inspecting filters. AND he found a dreadful leak in our basement that we had no idea about. She runs a great company and her employees are the best.”

– Joan H.

- Joan H.

Review in Knoxville, TN 37909

January 1, 1970

“I have nothing but good things to say about AA Air and Phillip! Very knowledgeable ,courteous and quick!! I would definitely recommend them to everyone I know! Phillip was excellent!”

– Cori K.

- Cori K.

Air Conditioner Maintenance in Farragut, TN 37934

September 2, 2015

“Phillip Pokrzywa has provided excellent service on several visits for heating/cooling maintenance and repair. Always friendly, and explains what the problem was.”

– Robert B.

- Robert B.

Air Conditioner Repair in Knoxville, TN 37916

June 13, 2015

“Competent and Courteous.”

– Karen S.

- Karen S.

Air Conditioner Maintenance in Knoxville, TN 37914

November 1, 2015

“I was so pleased that I am a regular client of AA-Air Company. Early this morning I discovered I had a problem with my air conditioner and called for service. They were able to fit me in on a busy Friday and now. Phillip my service specialist was so nice and courteous and did not complain that it was late in the day and how hot it was outside for him to work on unit or how hot it was in my house once he made the repairs. I always enjoy Phillip and his good work and details of what he has done to my unit. Thanks for making me a priority and getting my unit back in service. I am so grateful that I didn't have to wait until Monday.”

– Susie S.

- Susie S.

Air Conditioner Replacement in Knoxville, TN 37912

July 9, 2015

“GUESS YOU NEED A RAISE!

ALWAYS BEEN HAPPY WITH YOUR SERVICE!”

– Bruce R.

- Bruce R.

Indoor Air Quality Improvement in Knoxville, TN 37871

August 31, 2017

“Clean, courteous, and professional. Would not hesitate to use AA-AIRCO again and would recommend them to my friends.”

– Joe G.

- Joe G.

Air Conditioner Maintenance in Farragut, TN 37934

September 4, 2015

“Nice to have AA-Air on a regular contract. Philip came today and made sure everything was working in this hot weather! Thanks!”

– Tanya K.

- Tanya K.

Air Conditioner Repair in Knoxville, TN 37912

May 14, 2015

“Phillip was prompt and professional as always and completed the work in a timely manner.”

– Bruce R.

- Bruce R.

Air Conditioner Maintenance in Karns, TN 37921

September 8, 2015

“Phillip did a great job on my service call day. He was courteous, professional, and very thorough in his explanation of the problems
Thumbs up for AA-Air and Phil P”

– Joe G.

- Joe G.

Air Conditioner Repair in Knoxville, TN 37916

June 5, 2015

“We had Phil out for a service call. He was professional and courteous and very knowledgeable in his field. Thank you Phil for doing such a great job!”

– Clara C.

- Clara C.

Review in Knoxville, TN 37919

January 1, 1970

“I have had many positive experiences with AA-Airco over the years and would not hesitate to recommend them.”

– Cathy P.

- Cathy P.

Select one... in Lenoir City, TN 37772

January 1, 1970

“Phillip was early and performed his duties in a very professional manner”

– Alan R.

- Alan R.

Air Conditioner Repair in Knoxville, TN 37915

June 1, 2015

“Phillip was early and performed his duties in a very professional manner”

– Cathy P.

- Cathy P.

Air Conditioner Repair in Knoxville, TN 37916

June 11, 2015

“Our air went out while on vacation and our son referred us to AA Air. We called while on our drive home and received a call that said Phil was on his way to our home. He called us to explain what needed to be done. He was waiting on us as we arrived home and explained in detail what he did. He was friendly, professional and very thorough. We were amazed how quickly someone was sent out to fix our problem. Thank you AA Air!”

– Larry S.

- Larry S.

Air Conditioner Repair in Knoxville, TN 37917

June 17, 2015

“No proclems”

– David M.

- David M.

Air Conditioner Maintenance in Knoxville, TN 37918

November 24, 2015

“We have relied on AA Air for years! We are always pleased with their professional service and the value we receive, whether it be repairs or seasonal maintenance.”

– Mac R.

- Mac R.

Gas Furnace in Knoxville, TN 37914

March 20, 2015

“AA-Air is the best AC/Heating company anywhere as far as my family is concerned. They do the best possible work and they stand by it. They show up on time or they call you. They have your best interests at heart. They go above and beyond each visit. Good Grief. What more could you ask?”

– Joan H.

- Joan H.

Air Conditioner Repair in Knoxville, TN 37915 Knoxville

June 2, 2015

“"Phillip" from AA-Air in Knoxville TN was very professional, on time & explained everything very well. Even informed me on things I was unaware of. I would HIGHLY recommend him to anyone who needs a GREAT AC man!! All around Great person!”

– Michael Y.

- Michael Y.

Air Conditioner Repair in Farragut, TN 37934 Farragut

July 4, 2016

“Excellent customer service!”

– Laurie J.

- Laurie J.

Gas Furnace Repair in Farragut, TN 37934

March 3, 2015

“5 stars”

– Linda F.

- Linda F.

Air Conditioner Repair in Knoxville, TN 37919

June 23, 2015

“I called at 9 am to set up service. By noon my unit had been fixed. Thanks for the fast service!”

– Ryan J.

- Ryan J.

Air Conditioner Repair in Knoxville, TN 37915

May 30, 2015

“Phillip Pokrzywa was right on time! He diagnosed the problem in just a few minutes told me the price to fix the AC unit and had it completed in about 10 minutes. It was a very non-stressful situation and Phillip was courteous, friendly. I liked the express check-out on his tablet and I was able to get on with my daily agenda. Yes, he deserves to be rated Excellent!
Thank you Phillip and AA-Air Co.”

– Debra P.

- Debra P.

Air Conditioner Repair in Knoxville, TN 37922

June 23, 2015

“He found the problem with my AC unit and fixed it.”

– Nancy N.

- Nancy N.

Air Conditioner Maintenance in Knoxville, TN 37914

October 31, 2015

“I have used AA-Air for 15 years for my home and for my business.
Spectacular service, knowledgeable employees, and reasonable costs.

John Key just fixed my thermostat and, as he always does, went the extra mile to do it right.

I have never been unhappy with their service or their staff.”

– Scott B.

- Scott B.

Gas Furnace in Knoxville, TN 37921

March 11, 2015

“Phillip visited my house to diagnose and repair the problem with my unit. He took his time and was very professional. He explained to me what the problem was and how it affected my unit. John has been at my house on a different occasion and I received the same great service. I feel like these guys are honest and not out to make money off of a customer.”

– Talia H.

- Talia H.

Air Conditioner Maintenance in Farragut, TN 37934

August 12, 2015

“We have been using AA-Air Company for several years now and they are very professional and reliable. We have not had any issues with them at all. Phillip was our technician and he is very knowledgeable. I would highly recommend this company and team.”

– Johnna D.

- Johnna D.

Air Conditioner Repair in Lenoir City, TN 37772

July 2, 2015

“Phillip has been servicing our unit for years, and is always excellent. He informs us thoroughly of problems, real or potential, is methodical and congenial.”

– Alton D.

- Alton D.

Air Conditioner Repair in Knoxville, TN 37871

May 1, 2015

“Service is pricey, but Phillip did a great job and was totally up-front and honest about costs, etc. and did his work very well and quickly. They had someone else drop off the part that needed repair while Phillip was cleaning the coils on the cooler units — so there was no waiting or rescheduling after they diagnosed the problem. I would highly recommend them to anyone else.”

– Andrew S.

- Andrew S.

Air Conditioner Maintenance in Farragut, TN 37934

August 3, 2015

“Phillip has been to my house several times. He is such a hard worker, stays focused and keeps working at it until the problem is solved. He has never tried to do unnecessary work or over-charge me. He is fast, efficient and never has to come back to do re-work. I am an AA-AIR Company customer for life and you should be too!”

– Clara C.

- Clara C.

Air Conditioner Repair in Knoxville, TN 37914

May 21, 2015

“The technician came here super quick, and he was very courteous and professional. Highly recommended.”

– Amy A.

- Amy A.

Air Conditioner Repair in Knoxville, TN 37909

April 20, 2017

“Philip recently serviced our system in my shop building. It had stopped running completely on a very hot day… the service was prompt… the very next morning. Philip got our system running again, needed a new part. The system runs better on these hot days than it has earlier this summer. Not only did Philip get us up and going again, he helped me with a woodworking problem I had been having. Good job all around Philip, and thanks! Your suggestion of a bit extender did the trick!”

– Ann H.

- Ann H.

Air Conditioner Repair in Knoxville, TN 37921

June 24, 2015

“Phillip arrived within an hour of my call. He was courteous and professional. He thoroughly investigated my A/C problem. He explained what was wrong in terms I could understand. I am totally satisfied with AA-Air Company and have highly recommended the company to several of my friends. I have hired other companies in the past who were not satisfactory to me. I am thankful to have AA-Air as my service company. Phillip has been the tech several times in the past and he has always done a professional job.”

– Phyllis R.

- Phyllis R.

Air Conditioner Maintenance in Farragut, TN 37934

August 3, 2015

“Phillip has performed my biannual service many times and always does an excellent and very thorough job. I love my Trane heating/AC unit. AA Air Company installed it for me back in 2009. I belong to AA Air's Comfort Club which includes a biannual service check and annual replacement filter plus good rates for any repairs required. The unit has never needed any repairs, but electrical-related service to the unit required replacement parts in 2013 — AA Air did these repairs and also made excellent suggestions for what else needed to be done for the house electric systems.”

– Marie L.

- Marie L.

Air Conditioner Maintenance in Farragut, TN 37934

August 10, 2015

“Phil is my service guy and I highly recommend them.”

– Dwayne D.

- Dwayne D.

Air Conditioner Repair in Lenoir City, TN 37771

June 29, 2015

“Phillip was able to fix my unit in a timely and professional manner.”

– Debbie A.

- Debbie A.

Heat Pump Repair in Knoxville, TN 37849

February 17, 2015

“My family members and I have used Phillip Pokrzywa with AA-Air on several occasions throughout the last year, and each time have been very pleased with his knowledge and service. Most recently, my parents' heat pump went out on the very hot August day that we found out that my grandmother' had passed away. Phillip was able to make the service call within the just few hours of the request being made, and was quickly able to diagnose the problem and repair the pump efficiently, while being polite, courteous, and professional. This excellent service was most appreciated during this time of personal family loss. We will continue to use Phillip's services and recommend him to others in need of heat and air repairs!”

– Donna L.

- Donna L.

Air Conditioner Repair in Farragut, TN 37934

July 3, 2016

“Phil has always been prompt, efficient, courteous, and competent in responding to providing service to the units in my home. I have trust in his recommendations for repairs, maintenance, or replacements.”

– Alfred B.

- Alfred B.

Air Conditioner Maintenance in Farragut, TN 37934

August 2, 2015

“Phillip performed my annual fall maintenance on our Trane system. He arrived right on time and was very courteous and professional to me and my family. He answered all my questions and did a thorough job. Thank you again!”

– Kenneth R.

- Kenneth R.

Air Conditioner Replacement in Knoxville, TN 37871

July 5, 2015

“AA-AIR is "tops" in my book! Excellent service, knowledgeable technicians, prompt, clean and always willing to work with you in every way! They care about the customer and let you know that in the ways they serve you. Thank you AA-AIR. Thank you, Philip, for your care of us!”

– Judy V.

- Judy V.

Air Conditioner Repair in Knoxville, TN 37915

May 28, 2015

“Our experience with AA air has always been great! Phillip was the service tech that worked on our unit this week. He was very courteous and friendly. He arrived when he said he would and completed his work in a timely matter. We have used AA Air for many years and would highly recommend them and their service techs to anyone.”

– Gail O.

- Gail O.

Whole House Humidifier Repair in Knoxville, TN 37918

August 31, 2017

“Excellent, knowledgeable, and and timely service. Could not be better.”

– Carolyn C.

- Carolyn C.

Gas Furnace Repair in Knoxville, TN 37919

February 22, 2015

“I love this company! They are so prompt. professional, honest, clean, trustworthy and they take care of their customers! The technician, Phil does excellent work, is always so courteous, and keeps things cleaned up. He changed the ceiling filters for me as I am not able to climb ladders at this time. I so appreciated that! I will always use this company they are excellent!”

– Judy V.

- Judy V.

Air Conditioner Maintenance in Knoxville, TN 37915

November 2, 2015

“I am extremely satisfied with AA-Air Company and the service rendered by Phillip. He does an outstanding job from his arriving as expected, providing the scheduled maintenance on my heating/cooling unit, and explaining what was done and what to expect. I highly recommend him and AA-Air for your regular and emergency servicing of your heat pumps units.”

– Bessie J.

- Bessie J.

Air Duct Installation in Knoxville, TN 37917

August 31, 2017

“Great service ! Thanks, Phillip”

– Barbara G.

- Barbara G.

Gas Furnace in Strawberry Plains, TN 37871

March 5, 2015

“Great service!”

– Amanda S.

- Amanda S.

Gas Furnace in Knoxville, TN 37909

March 23, 2015

“We have used AA Air for 29 1/2 years (since back when it was known as J.A Tiller ) and have always had great service. We have the contractual service, where they come out automatically twice/year which has been a big help in reminding us to take good care of our system with regular maintenance. This has definately helped to prevent costly, major breakdowns. Our service associate is Phillip and he always is very pleasant, knowledgeable, helpful, and does a thorough job. He has even advised me and installed a carbon monoxide monitor in our house, so be sure to ask what other services/ products they have availble!”

– Barbara G.

- Barbara G.

Gas Furnace in Lenoir City, TN 37771

March 7, 2015

“Phil did an excellent job checking out our furnace for the winter season. He is always very professional in explaining what he has done .”

– Al H.

- Al H.

Air Conditioner Repair in Knoxville, TN 37902

May 4, 2015

“I'm a member of the Comfort Club of AA-Air Company and their service has been excellent; here is an example. In a hot day in early September our air conditioning was not blowing cool air. I called them and Philip came promptly and had the problem (a compressor starter capacitor) fixed quickly.”

– Marshall P.

- Marshall P.

Gas Furnace Repair in Knoxville, TN 37914

February 24, 2015

“Phillip was great. Nice, on time, even changed my filter.”

– Heather H.

- Heather H.

Gas Furnace in Knoxville, TN 37909

March 27, 2015

“Philip P., service rep for AA-Air Knoxville, TN, scheduled a visit immediately and was at my house within one hour of my request. It was a routine maintenance visit, but I still appreciated Phil P.'s quick response time. He quietly and efficiently carried out the necessary maintenance activities which were completed in about forty-five minutes. He was friendly and helpful with his advice–Great job))”

– Phill H.

- Phill H.

Ductless Mini-Split Maintenance in Farragut, TN 37934

April 23, 2016

“The entire team from AA-air is outstanding and Phil P is superb. We so appreciate this company and the professional service and support they provide.”

– Bob P.

- Bob P.

Gas Furnace Repair in Knoxville, TN 37902

February 25, 2015

“Phil the Technician does excellent work and is very professional.”

– Gloria W.

- Gloria W.

Ductless Mini-Split Replacement in Knoxville, TN 37909

March 30, 2015

“AA-Air outstanding company to deal with and Phil, Service Technician is very knowledgeable of system.”

– Susie S.

- Susie S.

Review in Knoxville, TN 37909

January 1, 1970

“Reliable great service for over 15 years. Honest service is very important to retired people on fixed income. Phillip Pokrzywa performed the spring check-up on our system yesterday. As in the past many years he has serviced our system, he did an outstanding job. We know that we can count on Phil with complete trust to keep things in good working order. Honesty and trust are important to retired people on a fixed income. Thank you Phil…………………………….”

– Chuck S.

- Chuck S.

Review in Farragut, TN 37934

January 1, 1970

“Quick Courteous Service ….. Timely ….. Knowledgeable in Field”

– Howard J.

- Howard J.

Gas Furnace in Knoxville, TN 37919

March 11, 2015

“Phil serviced our unit today and was professional as always. Company is always on time, pleasant to deal with and keeps you informed. I use them for both my home and business. Would highly recommend.”

– Shannon M.

- Shannon M.

Gas Furnace in Farragut, TN 37934

April 6, 2015

“Phil is always on time, courteous and efficient. He has alerted me to several areas I could make improvements that I will have done shortly. They have done n excellent job for me.”

– David S.

- David S.

Gas Furnace in Knoxville, TN 37917

March 13, 2015

“As usual, Phil did a complete and thorough check of my system. Friendly and professional in every way. I've been with AA for several years and am very pleased with their service.”

– Mitch B.

- Mitch B.

Air Duct Sealing in Knoxville, TN 37917

April 20, 2015

“Phillip was very professional and did a great job with the semi-annual check-up. Working with this company is always a pleasure.”

– Jan B.

- Jan B.

Geothermal Heat Pump Maintenance in Knoxville, TN 37914

February 11, 2015

“Phil, has always been professional when servicing our HVAC system. I would highly recommend AA-Air Co.”

– Chuck J.

- Chuck J.

Review in Knoxville, TN 37917

January 1, 1970

“Excellent company with excellent empiyees”

– Susie S.

- Susie S.

Indoor Air Quality Improvement in Knoxville, TN 37918

August 31, 2017

“Phillip always does a thorough job when he services our heating & air system. Always on time and always answers any questions we have about the system. Our system has operated very well since installation. Thanks AA Air Co. !!!!!!”

– Clarence C.

- Clarence C.

Review in Knoxville, TN 37919

January 1, 1970

“Phil was friendly, on-time, and worked efficiently to check/tune-up our HVAC unit.”

– Andy S.

- Andy S.

Air Conditioner Repair in Knoxville, TN 37934

May 8, 2016

“Thanks to Phil, the problem with my air conditioner was diagnosed quickly and accurately. He is truly an asset to A A Air because of his technical knowledge as well as his ability to explain what is needed for the repair in parts and cost. He represents his company well and continues to inspire the trust in A A Air Company that started with the purchase of the product. I always feel he is telling me exactly what is needed to take care of my units. It's because of employees like him that I continue to puchase my systems from A A Air, and specifically participate in the maintenance program. Thank you Phil for another positive experience.”

– Kim M.

- Kim M.

Gas Furnace Installation in Knoxville, TN 37902

April 20, 2015

“Phillip did an outstanding job. He was early and ready to work when he arrived.”

– Walter M.

- Walter M.

Heat Pump Repair in Knoxville, TN 37915

February 12, 2015

“Phillip was courteous and thorough.”

– Melissa H.

- Melissa H.

Air Conditioner Repair in Knoxville, TN 37915

May 27, 2015

“Just had Phillip come and do a maintenance visit , Everything Ok !
I really like dealing with AA-Air , Phillip does a good job !
I also want to thank Patrick and his crew for doing such a good job putting in my new unit !
Thanks .
Jonny”

– Jonny P.

- Jonny P.

Heat Pump Maintenance in Knoxville, TN 37932

September 10, 2016

“Phil is the "face" of AA-Air for me. He was the service specialist for call when the original unit failed and he has been the specialist for two routine maintenance checks on the new unit. He is efficient and knowledgeable.”

– Bob C.

- Bob C.

Air Conditioner Maintenance in Knoxville, TN 37914

March 29, 2017

“Phillip was knowledgeable about what was needed during his maintenance visit. He gave me information about the 3-month air filters that I didnt know about.”

– Bessie M.

- Bessie M.

Heat Pump Installation in Knoxville, TN 37919

October 29, 2016

“We have been long time customers of AA-Air and consider them all to be top professionals in every way. Knowledgeable, professional and thorough. Phil P. is no exception to that high standard. He along with the company certainly deserve the 5 star grade.”

– Bob H.

- Bob H.

Heat Pump Maintenance in Maryville, TN 37803

July 1, 2016

“Phil is thorough, well trained, and always on time !”

– Catherine G.

- Catherine G.

Heat Pump Maintenance in Lenoir City, TN 37772

May 22, 2016

“Everyone from Phone and Philip the service guy was wonderful to deal with and already advised some people about your outstanding service! Thank you! Best Heat & Air service
Ive ever had!”

– Chandra S.

- Chandra S.

Heat Pump Maintenance in Knoxville, TN 37909

June 12, 2016

“Both John and Phil are excellent technicians in every way. I trust them to keep my system running.”

– Charmaine M.

- Charmaine M.

Heat Pump Maintenance in Other, TN 37774

March 29, 2017

“Phil, has always been professional when servicing our HVAC system. I would highly recommend AA-Air Co. He takes his time and makes sure the PM checks are done properly.”

– Chuck J.

- Chuck J.

Heat Pump Repair in Knoxville, TN 37923

March 31, 2017

“We had Phil out for a service call. He was professional and courteous and very knowledgeable in his field. Thank you Phil for doing such a great job!”

– Clara C.

- Clara C.

Air Conditioner Repair in Knoxville, TN 37922

March 31, 2017

“Phillip was excellent! He showed up right on time and was very efficient and finished the job quickly! I would highly recommend this company and make sure to ask for Philip!”

– Cori K.

- Cori K.

Heat Pump Repair in Knoxville, TN 37932

March 31, 2017

“Phil P. was extremely helpful and competent.”

– Courtney M.

- Courtney M.

Gas Furnace in Knoxville, TN 37922

October 10, 2016

“Phil did an excellent job checking out our furnace for the winter season. He is always very professional in explaining what he has done .”

– Al H.

- Al H.

Air Conditioner Maintenance in Knoxville, TN 37919

March 10, 2017

“Phillip has been servicing our unit for years, and is always excellent. He informs us thoroughly of problems, real or potential, is methodical and congenial.”

– Alton D.

- Alton D.

Heat Pump Installation in Powell, TN 37849

June 10, 2016

“As always, Debbie scheduled a speedy appointment and Phil P. was prompt, courteous, friendly and knowledgeable. AA-Air Company has been my heating/cooling professional for more than 20 years. They are an excellent company.”

– Barbara C.

- Barbara C.

Heat Pump Maintenance in Knoxville, TN 37919

June 10, 2016

“The entire team from AA-air is outstanding and Phil P is superb. We so appreciate this company and the professional service and support they provide.”

– Bob P.

- Bob P.

Air Conditioner Maintenance in Knoxville, TN 37932

March 29, 2017

“Phillip did a thorough job for us. He has been here before and has always done a great job. I would recommend him for anyone. Thanks!”

– C.W. C.

- C.W. C.

Gas Furnace Repair in Knoxville, TN 37909

June 17, 2016

“Phillip arrived on-time at the appointment, performed a very thorough inspection and discussed the bill and made a required adjustment. Very professional.”

– Carl M.

- Carl M.