COVID-19 Protocol

AA-Air Co COVID-19 Protocol

We advise you to continue with all maintenance visits, especially if your system is outside or in basement or crawlspace. Ensure there is no issue with your system as we move in to the next season.

About Covid19: We care about your comfort and about your health and safety too. We are following CDC guidelines, wearing masks and booties. Please be patient as we try to keep you safe and keep our employees healthy too.

While we are at your home or business our technicians are being asked not to shake hands at this time. We hope you understand. They are encouraged to wash their hands often with soap and water and to sanitize their hands frequently when this is not available to them.

If you or other members of your household have experienced any symptoms of the Coronavirus or are waiting on the result of a C19 test, please let us know before the technician arrives. While we normally spend time in the home adjusting the thermostat and going over paperwork we will plan for the technician to spend most of his time outside the home if possible. We may ask you to adjust the thermostat for testing.

Likewise, if our employee is experiencing any symptoms they will not be deployed in the field until cleared.

If you have any questions or concerns please let us know.

Donna Kimble

Need HVAC Service?

Contact the experts at AA-Air Company.

Call us at 865-213-1354!

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