Testimonials – Heating Articles
“Great experience. Chris was on time and very knowledgeable. I found Chris was very personable and efficient. He took the time to explain what he found and what was needed. He also was able to answer my questions. I also liked that AA-Air messaged me letting me know when he was on his way and…
Continue Reading“What an awesome & honest company! There was an issue/accident during maintenance that was rectified immediately & the cost for parts needing to be replaced was covered by the company. Every experience (general maintenance of existing units & install of mini-split systems) with this company has been outstanding. I highly recommend them. I initially used…
Continue Reading“Patrick was super respectful of my wife’s high risk condition and worked with us to minimize exposure while he was at our house. And he’s a nice guy.” – Jay W.
Continue Reading“Excellent service from start to finish. Jordan was very professional and informative during the install.” – Jennifer W.
Continue Reading“I was expecting someone older. Instead this very young fellow came to tune up my heating system. I soon found out that Kreigh was very knowledgeable and professional. One of the unit had stopped working two days prior and he knew right away what part had faulted. I was very happy of the service I…
Continue Reading“Have been with AA for years. They are always responsive when help is needed, do a great job.” – Jerry P.
Continue Reading“I am beyond impressed with the professionalism and quality work from AA-Air. We called them, and they were at our house within the hour! The price was fair and heat came on immediately upon repair. I highly recommend this company…owner, Donna, and technician, Chris, are top notch in my book! Look no further for your…
Continue Reading“Patrick, Chris and Kevin couldn't ask for more professional group of men. Very friendly and explained the process. Very conscious of home and keeping it clean. Overall was a great experience and will definitely use your services again and hopefully get this crew!! Sandy” – Sandy D.
Continue Reading“Couldn’t have asked for better service. Two of the nicest, most polite gentlemen worked all day, taking only a short lunch break, to get unit installed. They even stayed until 6 pm to clean up and patiently explain system to me…making sure I understood operation. Please pass on my appreciation to both Patrick and Chris…
Continue Reading“We had great service every step of the way. All employees were prompt , professional and courteous. We bought a new unit and Patrick made sure we had a clear understanding on how to operate the system and answered all our questions in a clear manner. I would highly recommend them to others” – Lynn…
Continue Reading“Outstanding from consultation to installation. Thank you for your knowledge, skills, efficiency, and integrity in a world that doesn’t often see all of these priceless attributes in one company!” – Sherry B.
Continue Reading“Mr,Kimble arrived on time. He was professional, friendly and did a great job! Thank you, As-Air. Nancy Roberson” – Nancy R.
Continue Reading“The gentlemen who replaced our furnace were extremely courteous and efficient.” – Glenda J.
Continue Reading“Very pleased with our Heating and Air units. Everyone did a great job.” – Gail O.
Continue Reading“My first time buying a heating and air system has turned out to be a painless experience. Starting on the day my 21 year old heating and air system decided it was time to call it quits. AA-Air has been super duper in every way. Patrick and Rafael were the team who installed my new…
Continue Reading“3716 River Trace Ln” – Dan C.
Continue Reading“You all know I love you guys! And John is my HVAC guardian angel. Have and will continue to recommend you.” – Laura J.
Continue Reading“Kevin did an excellent job of installing the heat pump. He made sure the system was level, sealed, wired properly, and tested both the heat and AC to verify everything was working properly. He did not hesitate to answer our questions and checked out anything we commented on. If you need an installation, ask for…
Continue Reading“John has been helping to maintain our home heating and cooling units for several years now. I have always requested him because I know I can trust him to accurately diagnose and repair any issues we may have. The repair costs have also always seemed reasonable and fair. He has met some very challenging situations…
Continue Reading“WE had a failure in our old heat system and we had a technician for fixing it. He restarted it but during the night it went down again (and it was the colder day in this winter). We then called AA-air who sent John. He noticed that the unit have had someone who used a…
Continue Reading“Kevin and Travis installed a new HVAC package system to replace our old and failing unit. They arrived on time and after introducing themselves, immediately began working. Unfortunately, it was a rather rainy day, however their effort to get the job done was not deterred. They were quiet and professional. Other than the obvious new…
Continue Reading“Travis and team leader Kevin replaced our old HVAC package unit. Travis introduced himself prior to beginning his work, was polite and professional. He worked tirelessly on the removal of the old unit, as well as the installation of the new unit. He also took his time making sure the areas of work were left…
Continue Reading“Prompt and courteous. Very timely on appt. scheduling. Thanks!” – Sandra G.
Continue Reading“love the company. Known Donna and David for years. Good People.” – Diana M.
Continue Reading“Phillip did a great job and went above the standard by helping find and diagnose another problem we were having with our hot water heater. Got the plumber there ASAP and saved the day!” – Kym C.
Continue Reading“John ALWAYS does a excellent job…very courteous and professional.” – Bob B.
Continue Reading“When John does your service you have no worries. Always on time and ready to go. It's always nice to see him pull up in the driveway. That's not always true of folks that keep things running. Thank you John” – Frank L.
Continue Reading“John is always so pleasant and I feel well taken care of when he comes to check my furnace and AC. It is a great comfort to know my system is checked and working well, and John is a joy to know.” – Catherine M.
Continue Reading“AA-Air have been good to us for a long time. You all put in our first unit somewhere around 1975… you have the date. Anyway the service all around has been super. Some years later John and Susan Key moved across the street from us.. feels like we have our own Timberlake HVAC firm! Many…
Continue Reading“This is a review on Mr. John Key with AA-Air Company: John recently serviced our three heat pumps. They are covered under our annual service contract which has been a good deal for us. John consistently does high quality work and patiently explains what he has done and why. He made certain to schedule routine…
Continue Reading“Phillip Pokrzywa performed the spring check-up on our system yesterday, April 3, 2015. As in the past many years he has serviced our system, he did an outstanding job. We know that we can count on Phil with complete trust to keep things in good working order. Honesty and trust are important to retired people…
Continue Reading“We have been long time customers of AA-Air and consider them all to be top professionals in every way. Knowledgeable, professional and thorough. Phil P. is no exception to that high standard. He along with the company certainly deserve the 5 star grade.” – Bob H.
Continue Reading“AA-Air is an honest, reliable and dependable heat and air company, I would recommend them to anyone. Service Rep. Phillip, arrived exactly on time and was very professional and courteous.” – Kathleen V.
Continue Reading“AA Air has always been very reliable and fairly priced. I have used them for many years. John is extremely good at his work and also a very personable fellow.” – Patrick B.
Continue Reading“John serviced our heat pump and took the time to explain how the system functioned. He is proficient and very exacting in performing his task. Would gladly recommend John at AA-Air Company to service your heating/cooling system.” – Swannee W.
Continue Reading“AA Air installed my Trane heat pump many years ago and has done a great job of keeping it running smoothly and efficiently. John has been out here several times over the years and has always been quick, fair and honest in his dealings with me. He knows his business and is also a very…
Continue Reading“John Key checked our air condition (+ heating system) a short time ago ..He was very professional, knowledgeable, friendly & overall a very efficient member of the AA-Air Co. – I would welcome him in our home anytime.” – Skip F.
Continue Reading“Patrick installed our new Geothermal Heat Pump and did an excellent job. He is thorough and courteous. Very happy with the work he did ! John K. was also involved to inspect and review the service provided. John K. is very knowledgeable and provides excellent overall customer service.” – Marvin W.
Continue Reading“Phillip was on time, courteous and pleasant. Got our HVAC ready for another season. AA-Air is extremely reliable and helpful.” – Walter G.
Continue Reading“Phillip Pokrzywa diagnosed and solved my furnace problem in about 30 minutes. He was across the street helping another client and I went up to his truck and told him I was #61 on another company's list and could he please come help me. We got a customer service # from AA-Air and he came…
Continue Reading“I liked Phil's approach to servicing my heating and air unit. He was personable, of course, in answering my questions about my AA-Air systems–even when they were not connected to the specific task he had come for–and helped me understand some basic procedures I could adopt in using my systems in general. He did his…
Continue Reading“AA-Air is the best AC/Heating company anywhere as far as my family is concerned. They do the best possible work and they stand by it. They show up on time or they call you. They have your best interests at heart. They go above and beyond each visit. Good Grief. What more could you ask?”…
Continue Reading“Can not stress enough how knowledgeable Donna and the technicians at AA-Air Company are. We always receive great advice and professional service. John from AA-Air was at our office today replacing our sump pump. He did a great job (as always). AA-Air always takes care of our needs promptly. Many thanks.” – James B.
Continue Reading“5 stars” – Linda F.
Continue Reading“Phillip visited my house to diagnose and repair the problem with my unit. He took his time and was very professional. He explained to me what the problem was and how it affected my unit. John has been at my house on a different occasion and I received the same great service. I feel like…
Continue Reading“John has been so helpful, both taking care of my hvac and explaining features of thermostat and equipment to me. He and Debbie are both so friendly and accommodating, it is a pleasure to work with them.” – Catherine M.
Continue Reading“AA-Air Company and the people who work with this company are excellent.” – Sherron L.
Continue Reading“My family members and I have used Phillip Pokrzywa with AA-Air on several occasions throughout the last year, and each time have been very pleased with his knowledge and service. Most recently, my parents' heat pump went out on the very hot August day that we found out that my grandmother' had passed away. Phillip…
Continue Reading“This is the second house I have had AAAir install HVAC in, and if I built another one, I would use them again. John was part of the first install team and has done check ups on the system in both houses very well. I would recommend them for both adding HVAC to existing houses…
Continue Reading“John was very thorough and profession. I felt he did a great job.” – Debbie A.
Continue Reading“I was able to get a service technician out the same day to work on our broken thermostat. John K. was polite and professional, and did a great job getting everything working again! I would highly recommend AA-Air, they have provided great service to us over the past 3 years.” – Lisa M.
Continue Reading“I love this company! They are so prompt. professional, honest, clean, trustworthy and they take care of their customers! The technician, Phil does excellent work, is always so courteous, and keeps things cleaned up. He changed the ceiling filters for me as I am not able to climb ladders at this time. I so appreciated…
Continue Reading“Great service!” – Amanda S.
Continue Reading“We have used AA Air for 29 1/2 years (since back when it was known as J.A Tiller ) and have always had great service. We have the contractual service, where they come out automatically twice/year which has been a big help in reminding us to take good care of our system with regular maintenance.…
Continue Reading“Phil did an excellent job checking out our furnace for the winter season. He is always very professional in explaining what he has done .” – Al H.
Continue Reading“Thru the many years Phil has been excellent. AA-Air is a great company to work with. I am very pleased with my relationship with them. Every position I have ever dealt with has been professional and courteous, especially their servicemen. Don't change a thing!” – Jack B.
Continue Reading“Phillip was great. Nice, on time, even changed my filter.” – Heather H.
Continue Reading“Great job even in the rain!” – Brian B.
Continue Reading“Philip P., service rep for AA-Air Knoxville, TN, scheduled a visit immediately and was at my house within one hour of my request. It was a routine maintenance visit, but I still appreciated Phil P.'s quick response time. He quietly and efficiently carried out the necessary maintenance activities which were completed in about forty-five minutes.…
Continue Reading“Phil the Technician does excellent work and is very professional.” – Gloria W.
Continue Reading“John was very helpful and efficient in finding the problem with the heat pump in a timely and expeditious manner. He reoptioned the thermostat to the correct settings. He shared very valuable user information relating to the equipment url sites. A definite recommend to use for furnace and heat pump service.” – Walter L.
Continue Reading“john did a great job as always, thanks” – Bobby M.
Continue Reading“Phil serviced our unit today and was professional as always. Company is always on time, pleasant to deal with and keeps you informed. I use them for both my home and business. Would highly recommend.” – Shannon M.
Continue Reading“Phil is always on time, courteous and efficient. He has alerted me to several areas I could make improvements that I will have done shortly. They have done n excellent job for me.” – David S.
Continue Reading“As usual, Phil did a complete and thorough check of my system. Friendly and professional in every way. I've been with AA for several years and am very pleased with their service.” – Mitch B.
Continue Reading“Prompt, efficient, friendly and knowledgable. A rarity in the business. Thanks for a job well done.” – Jason S.
Continue Reading“David from AA Air was such a great guy. After a week of heating problems and two other service calls he took the time to really work on our problem. Thank you David.” – Sue C.
Continue Reading“Excellent fast SAME-DAY service. Extremely good prices also. Thanks” – Ryan J.
Continue Reading“John K is most efficient and conscientious.” – Michael H.
Continue Reading“John K. came to do our annual furnace check up and cleaning. He arrived on time and prepared us for the upcoming winter. He was very professional and courteous and we highly recommend him and AA-Air.” – Amy H.
Continue Reading“Excellent Service as always!” – Jerry C.
Continue Reading“John was on time for the appointment. He never makes you feel like he is in a rush to get to another work site. Answered all of our questions and concerns.” – James B.
Continue Reading“Phil, has always been professional when servicing our HVAC system. I would highly recommend AA-Air Co.” – Chuck J.
Continue Reading“John was as he always is — friendly, courteous, competent, experienced, and efficient. He always gives great service. He performed the fall AA-Air semi-annual check-up today and it's always nice to have him in my home.” – Jim H.
Continue Reading“John Key is always professional, courteous, and friendly. He does his job efficiently, providing us with a report of work done.” – Leah C.
Continue Reading“Fixed our unit very quickly.” – Dee K.
Continue Reading“Phillip did an outstanding job. He was early and ready to work when he arrived.” – Walter M.
Continue Reading“John Key did our service and as always he did an excellent job. He's always very nice and friendly and doesn't waste any time getting the job done. he's always professional and explains everything very well. Thanks John.” – Betty K.
Continue Reading“I liked the customer service. I was comfortable letting Tech in my home.” – Charles M.
Continue Reading“Our furnace was not heating so we called AA Air Co. John K. came promptly. He was very professional and found the problem immediately. I have used AA Air Co. for several years and would not hesitate to recommend them.” – Lawrence B.
Continue Reading“Phillip was courteous and thorough.” – Melissa H.
Continue Reading“AA Air Company john k checked heat unit for safety & correct operation I did not mind him coming in my home explained what He was doing & polite” – Charles M.
Continue Reading“On time, knowledgeable, cooperative, efficient as always.” – David P.
Continue Reading“All the employees I have dealt with at AA Air have always been kind, courteous, and helpful. The work we've had done, both installations and maintenance, has been done in a very professional manner. Their work is done right the first. We've never needed a call-back on their work.” – Dennis B.
Continue Reading“John provided excellent service and advice. He is personable, knowledgeable, and a good communicator. AND, he rubbed my dog's ears! Now, THAT is service with a smile.” – Carolyn C.
Continue Reading“Phil is the "face" of AA-Air for me. He was the service specialist for call when the original unit failed and he has been the specialist for two routine maintenance checks on the new unit. He is efficient and knowledgeable.” – Bob C.
Continue Reading“John Key did our service and as always he did an excellent job. He's always very nice and friendly and doesn't waste any time getting the job done. he's always professional and explains everything very well. Thanks John.” – Betty K.
Continue Reading“You always do an excellent job. Thank you!” – Bill L.
Continue Reading“John ALWAYS does a excellent job…very courteous and professional.” – Bob B.
Continue Reading“We have been long time customers of AA-Air and consider them all to be top professionals in every way. Knowledgeable, professional and thorough. Phil P. is no exception to that high standard. He along with the company certainly deserve the 5 star grade.” – Bob H.
Continue Reading“Phil is thorough, well trained, and always on time !” – Catherine G.
Continue Reading“I have had many positive experiences with AA-Airco over the years and would not hesitate to recommend them.” – Cathy P.
Continue Reading“Everyone from Phone and Philip the service guy was wonderful to deal with and already advised some people about your outstanding service! Thank you! Best Heat & Air service Ive ever had!” – Chandra S.
Continue Reading“I liked the customer service. I was comfortable letting Tech in my home.” – Charles M.
Continue Reading“Both John and Phil are excellent technicians in every way. I trust them to keep my system running.” – Charmaine M.
Continue Reading“John always does a great job for us.” – Chris B.
Continue Reading“Phil, has always been professional when servicing our HVAC system. I would highly recommend AA-Air Co. He takes his time and makes sure the PM checks are done properly.” – Chuck J.
Continue Reading“We had Phil out for a service call. He was professional and courteous and very knowledgeable in his field. Thank you Phil for doing such a great job!” – Clara C.
Continue Reading“Very nice professional technician. John K…. I like being on the maintenance program so problems are caught before they are even known. Plus priority service if I need it! Thanks!” – Connie M.
Continue Reading“Phil P. was extremely helpful and competent.” – Courtney M.
Continue Reading“Phil did an excellent job checking out our furnace for the winter season. He is always very professional in explaining what he has done .” – Al H.
Continue Reading“Phillip was very professional and provided me with the expert information and guidance I needed. I chose this company due to the excellent reputation they have created for themselves in the area and I am pleased with my service. I look forward to a continued business relationship with AA Air Co.” – Amanda S.
Continue Reading“John K. came to do our annual furnace check up and cleaning. He arrived on time and prepared us for the upcoming winter. He was very professional and courteous and we highly recommend him and AA-Air.” – Amy H.
Continue Reading“As always, Debbie scheduled a speedy appointment and Phil P. was prompt, courteous, friendly and knowledgeable. AA-Air Company has been my heating/cooling professional for more than 20 years. They are an excellent company.” – Barbara C.
Continue Reading“John explained everything and completed the job in a timely manner. He was very polite!” – Barbara H.
Continue Reading“The entire team from AA-air is outstanding and Phil P is superb. We so appreciate this company and the professional service and support they provide.” – Bob P.
Continue Reading“You all are like family. Though I had scheduled maintenance last week, I was ill this morning when I knew John was coming over, but had no problem in letting him in, telling him that I had to lie down and just do what he needed to do. Thank you for taking such good care…
Continue Reading“Technician, John Key was professional and courteous. He performed the maintenance that came with the purchase of this unit which was installed in October. We have no complaints and felt the service provided was valuable and this company appreciates my business. After reviewing bids from several competitors, this seemed to be the best choice for…
Continue Reading“Called on Labor Day morning and my AC was working again by afternoon. John was great. He called to confirm appointment 30 minutes before arrival and was on time as promised.” – Bobby D.
Continue Reading“John is very nice and hardworking. He is really nice about the shoe covers lol we really appreciate it!” – Braxton Q.
Continue Reading“Phillip arrived on-time at the appointment, performed a very thorough inspection and discussed the bill and made a required adjustment. Very professional.” – Carl M.
Continue Reading“After researching several local companies, I decided to choose AA-AIR to install my new Trane Heat Pump. From the beginning of the process to the end, every aspect was handled with professional, dependable, and friendly service. I now have added peace of mind that my heating and air system is more efficient and economical as…
Continue Reading“Quality company – very easy to deal with – would recommend to our friends!” David M
Continue Reading“You are a company that I believe we can rely upon. Many thanks.” Harry & Joyce
Continue Reading“We have used AA-AIR for quite a while and have always gotten the very best in products, service and professionalism.” Leroy
Continue Reading“AA-AIR did a superb job, very polite, thorough and professional. The installation crew was remarkable.” Alan
Continue Reading“We have already felt the complete comfort level of our home. A very stressless purchase.” George
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