Testimonials – Air Conditioning Articles

“We recently had an air/heat unit installed by AA-Air and was pleased with the service from beginning to end. The work was done in a timely manner and the outcome was wonderful. Everyone we dealt with was courteous and helpful. Erin made sure the unit was working correctly and was so helpful in making sure…

“Patrick and Shane installed our new Trane HVAC system. They were courteous, efficient, and helpful in making sure our cats didn’t get out the front door! We appreciate their hard work and leaving our home clean with a new unit. Thank you!” – Gene R.

“We had to replace the air conditioning and gas furnace for the main part of our home. From start to finish, our experience was completely positive. Kevin showed up and put in a full day of hard work removing and installing. He was very professional — quiet, clean, thorough. When he was finished, there wasn't…

“Travis put in a full days work with Kevin replacing a broken HVAC at our home. He was polite, professional and very tidy. We were grateful to have such quality work done in our home. Thanks, Travis!” – Erin C.

“We have had Phil out two or three times for repairs on different units at our home. His work is always quality, and he is very professional. He put in a lot of effort to think through the possibilities of repair before ultimately recommending replacement. We appreciated his time and energy to do so!” –…

“Very happy with work performed. Got to us quickly” – LeeAnne K.

“Kevin and Travis did a great job. Unseasonal cold day with some rain did not slow them down one minute. Very satisfied.” – Wayne F.

“A couple weeks ago I learned I need a new AC system, ok that is not the good news 🙁 I went on line and started looking at reviews and these guys had great reviews Then everything started falling into place, I met Larry he had the know how to get the task done right.…

“Kevin and Travis installed our new Heat/Air Unit today. They arrived on time, introduced themselves and got started right away. Erin stopped by to check that everything was running smoothly. In no time at all the old unit was dismantled and work on the installation of the new unit started. Several hours later the install…

“Very happy with the work done by patrick.” – Ferwanah N.

“Good work.” – Ferwanah N.

“What a great problem solver!” – Jerry M.

“Hard worker with pleasant interactions” – Jerry M.

“The service I received from Phil was Great. Thanks” – Stephen P.

“I'm always glad when it's Phillip is the tech that is sent out. He's prompt, polite and efficient. He explains to me what he's going to do and then lets me know how it went. I fully trust him to work on our system.” – John C.

“Phillip did a wonderful job of inspecting my HVAC equipment. He is always professional and courteous. He seems to be up on industry technology and I wholeheartedly indorse him and AA-Air Company” – Daryl R.

“We're so thankful for this company. Everyone who has come to work on our units is very knowledgeable, very trustworthy, very kind and extremely helpful. We feel very cared for!” – Jack V.

“Phil is the "face" of AA-Air for me. He was the service specialist for call when the original unit failed and he has been the specialist for two routine maintenance checks on the new unit. He is efficient and knowledgeable.” – Bob C.

“Your technician was competent, efficient, and courteous. I especially appreciate him not making me feel stupid when I asked questions, trying to learn about the air system at this condo. I hope you will assign the same person for the fall check.” – Anne G.

“Thank you Phillip for your thorough and excellent service. I appreciate you taking the time to explain more about how my system works.” – Kenneth R.

“It has been a long and continuous relationship with getting service through AA Air. They have met or exceeded my expectations. That is why I continue to select them as my HVAC provider.” – Ed W.

“Phillip is always courteous and knowledgeable when he does annual maintenance on both my home and business. Would highly recommend AA-Air to anyone.” – Shannon M.

“Called ahead, arrived on time, Phil was very polite and completed the service in a timely manner…” – Norris R.

“Phil was a good rep.” – Harry S.

“AA-Air Company and its employees are among the finest you will find. Their technical expertise, genuine concern and respect for its customers are exemplary. Their pricing is very fair. Phil P deserves a day off with pay !” – Courtney M.

“Phillip did a thorough job for us. He has been here before and has always done a great job. I would recommend him for anyone. Thanks!” – C. W. C.

“Very Detailed and Friendly.Done a great job!” – Lowell S.

“Phil was very noticeable and courteous. He inspected the unit but found nothing wrong. Said it had to be a glitch? All we know was it did not work the night we turned the blame unit on.” – John D.

“While was on time, and efficiently took care of the problem. He explained what needed to be done, and took care of it.” – Nancy N.

“Phillip was knowledgeable about what was needed during his maintenance visit. He gave me information about the 3-month air filters that I did know about.” – Bessie M.

“Phil P. was extremely helpful and competent.” – Courtney M.

“Couldn't be more pleased with the service from the first phone call to the service call! I don't hesitate to recommend AA Air to my friends!” – Barbara S.

“Phil did an excellent job in working on our HVAC unit. He looked at another unit and gave us some recommendations for a replacement unit and instructions to monitor the existing units. Phil was very professional in doing his job.” – Dave D.

“Both John and Phil are excellent technicians in every way. I trust them to keep my system running.” – Charmaine M.

“Phil, takes his time and makes sure the PM checks are done properly.” – Chuck J.

“I have used AA Air for years and have always been very happy with the service. Phillip recently serviced my unit for my spring check up. He was very professional, helpful, and answered all my questions.” – Jeannie U.

“AA Air Company provided me with quick and reliable service, which was extremely important when my school's air conditioner went out in 93 degree weather. The air technician got us cooled off and ready for the next school day way faster than I would have imagined. Thank you!” – Amanda S.

“I am very satisfied with the service I have received from AA-Air. Phillip was friendly, polite, and helpful.” – Cynthia S.

“I received service today from Phillip, and he was excellent. Friendly, competent, communicative, and helpful.” – Jim H.

“The service techs have always been professional. Phil took time to thoroughly inspect my unit, thermostat, and filter. He took time to explain what he did and found. And also fielded questions I had. Thank you for your work.” – Michael A.

“Phillip did a great job on my AC problem after he'd already put in a long, hot day. I'm grateful for his dedication to his customers!” – John K.

“AA-Air is the best Air conditioning/Heating Company we've ever done business with. We've used them for over 20 years and have never needed to complain about anything. We pay an amount for bi-yearly inspections. This morning Phil came out for our summer check. He was here almost 3 hours checking two heating and cooling systems,…

“Competent and Courteous.” – Karen S.

“I was so pleased that I am a regular client of AA-Air Company. Early this morning I discovered I had a problem with my air conditioner and called for service. They were able to fit me in on a busy Friday and now. Phillip my service specialist was so nice and courteous and did not…

“GUESS YOU NEED A RAISE! ALWAYS BEEN HAPPY WITH YOUR SERVICE!” – Bruce R.

“Phillip was prompt and professional as always and completed the work in a timely manner.” – Bruce R.

“We had Phil out for a service call. He was professional and courteous and very knowledgeable in his field. Thank you Phil for doing such a great job!” – Clara C.

“When my long-time HVAC guy retired (and then having a bad experience with the person who bought his business), I was worried that I wouldn't find someone as knowledgeable and trustworthy, especially after hearing a variety of horror stories from neighbors and friends with AC system troubles. AA-Air was highly recommended to me by a…

“Phillip was early and performed his duties in a very professional manner” – Cathy P.

“Our air went out while on vacation and our son referred us to AA Air. We called while on our drive home and received a call that said Phil was on his way to our home. He called us to explain what needed to be done. He was waiting on us as we arrived home…

“No proclems” – David M.

“We have relied on AA Air for years! We are always pleased with their professional service and the value we receive, whether it be repairs or seasonal maintenance.” – Mac R.

“"Phillip" from AA-Air in Knoxville TN was very professional, on time & explained everything very well. Even informed me on things I was unaware of. I would HIGHLY recommend him to anyone who needs a GREAT AC man!! All around Great person!” – Michael Y.

“AA Air came into our thirteen year old house with its thirteen year old units and made them all new again. Much harder to walk into an already there house and replace everything then installing new construction. I'd never go to any other company for my HVAC needs cause I already found the best. Phil,…

“I called at 9 am to set up service. By noon my unit had been fixed. Thanks for the fast service!” – Ryan J.

“Phil was on time, friendly and very professional. My husband and I are thankful to him for keeping our ancient A/C unit up and running! :)” – Jan B.

“Phillip Pokrzywa was right on time! He diagnosed the problem in just a few minutes told me the price to fix the AC unit and had it completed in about 10 minutes. It was a very non-stressful situation and Phillip was courteous, friendly. I liked the express check-out on his tablet and I was able…

“He found the problem with my AC unit and fixed it.” – Nancy N.

“I have used AA-Air for 15 years for my home and for my business. Spectacular service, knowledgeable employees, and reasonable costs. John Key just fixed my thermostat and, as he always does, went the extra mile to do it right. I have never been unhappy with their service or their staff.” – Scott B.

“Service is pricey, but Phillip did a great job and was totally up-front and honest about costs, etc. and did his work very well and quickly. They had someone else drop off the part that needed repair while Phillip was cleaning the coils on the cooler units — so there was no waiting or rescheduling…

“The technician came here super quick, and he was very courteous and professional. Highly recommended.” – Amy A.

“Philip recently serviced our system in my shop building. It had stopped running completely on a very hot day… the service was prompt… the very next morning. Philip got our system running again, needed a new part. The system runs better on these hot days than it has earlier this summer. Not only did Philip…

“Phillip arrived within an hour of my call. He was courteous and professional. He thoroughly investigated my A/C problem. He explained what was wrong in terms I could understand. I am totally satisfied with AA-Air Company and have highly recommended the company to several of my friends. I have hired other companies in the past…

“I must say that dealing with Allen Davenport was great , He explained everything and answered any questions I had . I really liked the fact that he didn't try to sell me more than I need !” – Jonny P.

“AA-AIR is "tops" in my book! Excellent service, knowledgeable technicians, prompt, clean and always willing to work with you in every way! They care about the customer and let you know that in the ways they serve you. Thank you AA-AIR. Thank you, Philip, for your care of us!” – Judy V.

“Our experience with AA air has always been great! Phillip was the service tech that worked on our unit this week. He was very courteous and friendly. He arrived when he said he would and completed his work in a timely matter. We have used AA Air for many years and would highly recommend them…

“I am extremely satisfied with AA-Air Company and the service rendered by Phillip. He does an outstanding job from his arriving as expected, providing the scheduled maintenance on my heating/cooling unit, and explaining what was done and what to expect. I highly recommend him and AA-Air for your regular and emergency servicing of your heat…

“I'm a member of the Comfort Club of AA-Air Company and their service has been excellent; here is an example. In a hot day in early September our air conditioning was not blowing cool air. I called them and Philip came promptly and had the problem (a compressor starter capacitor) fixed quickly.” – Marshall P.

“I always enjoy talking with Debbie. A conversation with her feels like you're talking with a best friend who is focused on your needs. Her understanding of the business makes explaining the reason for my call easy and expedient. She truly has a gift of schedulung and logistics and is a great asset to A…

“Thanks to Phil, the problem with my air conditioner was diagnosed quickly and accurately. He is truly an asset to A A Air because of his technical knowledge as well as his ability to explain what is needed for the repair in parts and cost. He represents his company well and continues to inspire the…

“Kevin and Travis installed a new HVAC and completely new ductwork throughout my almost 100 year old home in Historic Old North Knoxville, and it was no easy task! Despite the challenges, their work was flawless, and I couldn't be more thrilled with my new system. I've had quite a bit of work done on…

“Just had Phillip come and do a maintenance visit , Everything Ok ! I really like dealing with AA-Air , Phillip does a good job ! I also want to thank Patrick and his crew for doing such a good job putting in my new unit ! Thanks . Jonny” – Jonny P.

“AA-Air John did a great job installing the condenser coil in unit. John facilitated the warranty work and all was done on time and will excellent communications/service.” – Bill H.

“Phillip was knowledgeable about what was needed during his maintenance visit. He gave me information about the 3-month air filters that I didnt know about.” – Bessie M.

“Phillip was excellent! He showed up right on time and was very efficient and finished the job quickly! I would highly recommend this company and make sure to ask for Philip!” – Cori K.

“Phillip has been servicing our unit for years, and is always excellent. He informs us thoroughly of problems, real or potential, is methodical and congenial.” – Alton D.

“I have used AA-AIR CO for 35 years. They have always done an excellent job for me. They have installed new units when I was building houses and have maintained my home units. I have found their staff in all my dealings with them to be very professional. I highly recommend them to anyone that…

“Phillip did a thorough job for us. He has been here before and has always done a great job. I would recommend him for anyone. Thanks!” – C.W. C.