Heat Pump Maintenance in Knoxville, TN 37922

“Great experience. Chris was on time and very knowledgeable. I found Chris was very personable and efficient. He took the time to explain what he found and what was needed. He also was able to answer my questions. I also liked that AA-Air messaged me letting me know when he was on his way and…

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Air Conditioner Replacement in Farragut, TN 37934

“Outstanding service from Chris, Kriegh, Pat, Shane and Matt. They were all extremely professional, courteous, knowledgeable, respectful and they explained the entire process. It was a 12-13 hour difficult job, with hours spent in the crawl space on a hot summer day. The owner, Donna, even made an impromptu visit. I would highly recommend this…

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Air Conditioner Repair in Knoxville, TN 37919

“Kreigh was the best technician I've ever had in my home. He is naturally very courteous, very competent, highly efficient. I suggest you put him on the board of directors, if you have one. I think you have the most competent staff I've seen, to include Rob in dispatching. I suggest a substantial raise in…

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Gas Furnace in Knoxville, TN 37919

“What an awesome & honest company! There was an issue/accident during maintenance that was rectified immediately & the cost for parts needing to be replaced was covered by the company. Every experience (general maintenance of existing units & install of mini-split systems) with this company has been outstanding. I highly recommend them. I initially used…

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Gas Line Installation in Farragut, TN 37922

“Chris and Mat installed a gas service line for our outdoor grill. They were very innovative and efficient in getting the job completed. We have used AA Air for years and really appreciate their service and price.” – Mike C.

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Air Conditioner Installation in Knoxville, TN 37919

“We recently had an air/heat unit installed by AA-Air and was pleased with the service from beginning to end. The work was done in a timely manner and the outcome was wonderful. Everyone we dealt with was courteous and helpful. Erin made sure the unit was working correctly and was so helpful in making sure…

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Air Conditioner Replacement in Knoxville, TN 37912

“From the first encounter with AA-Air Co, it has been a pleasure working with this company. The entire staff has been wonderful!! Chris ? came out and inspected our old unit and was honest about what was wrong with it. Then Donna came to do the paperwork to get the installation process started. This was…

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Air Conditioner Repair in Knoxville, TN 37932

“Our upstairs air conditioning went out last night. Trying to find someone to come out on a Sunday was hard until we got a recommendation from a neighbor for AA Air. Chris came out and got it fixed in 30 minutes. They were very quick to answer our call and send a technician. The cost…

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Air Conditioner Maintenance in Knoxville, TN 37912

“John Key has been a knowledgeable, trustworthy, dependable and skilled Workman keeping our heat and air maintained over the years. He let us know within the past few years that our HVAC would need to be replaced. Well, this September our old unit finally conked out. John was helpful in getting us assistance from his…

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Air Conditioning Installation in Knoxville, TN 37912

“Patrick and Shane installed our new Trane HVAC system. They were courteous, efficient, and helpful in making sure our cats didn’t get out the front door! We appreciate their hard work and leaving our home clean with a new unit. Thank you!” – Gene R.

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Trane HVAC Installation in Knoxville, TN 37913

“Our old system needed replacing. Larry came out and gave us comprehensive info on replacement options. Cooper coordinated appointments and provided helpful info on the size of unit pieces that needed to go in our attic. Rachel handled multiple phone calls I had to make to AA-Air. All these staff were helpful, courteous, and patient…

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Gas Furnace in Knoxville, TN 37923

“I was expecting someone older. Instead this very young fellow came to tune up my heating system. I soon found out that Kreigh was very knowledgeable and professional. One of the unit had stopped working two days prior and he knew right away what part had faulted. I was very happy of the service I…

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Heat Pump Repair in Farragut, TN 37922

“I am beyond impressed with the professionalism and quality work from AA-Air. We called them, and they were at our house within the hour! The price was fair and heat came on immediately upon repair. I highly recommend this company…owner, Donna, and technician, Chris, are top notch in my book! Look no further for your…

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Gas Furnace Installation in Knoxville, TN 37918

“Patrick, Chris and Kevin couldn't ask for more professional group of men. Very friendly and explained the process. Very conscious of home and keeping it clean. Overall was a great experience and will definitely use your services again and hopefully get this crew!! Sandy” – Sandy D.

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Heat Pump Installation in Knoxville, TN 37918

“Couldn’t have asked for better service. Two of the nicest, most polite gentlemen worked all day, taking only a short lunch break, to get unit installed. They even stayed until 6 pm to clean up and patiently explain system to me…making sure I understood operation. Please pass on my appreciation to both Patrick and Chris…

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Air Conditioner Replacement in Knoxville, TN 37922

“First off, Erin came out and did an incredible job quoting us a new system. This wasn’t a 10 minute appointment with a huge quote to follow. Erin took her time, did full measurements of the house, then sat down with me and discussed what size unit we needed for our home. She actually suggested…

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Gas Furnace Installation in Knoxville, TN 37931

“We had great service every step of the way. All employees were prompt , professional and courteous. We bought a new unit and Patrick made sure we had a clear understanding on how to operate the system and answered all our questions in a clear manner. I would highly recommend them to others” – Lynn…

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Air Conditioner Installation in Knoxville, TN 37920

“Enjoying my new system. Kevin and Patrick are great installers who were patient and in no rush to get my job done. I took the advice during the selection process and went with the most efficient unit. What a difference from the 25 year old system – my home is at a constant temperature now.”…

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Air Conditioner Installation in Knoxville, TN 37919

“The AA-Air team of Kevin, Chris, Patrick and Steve replaced both of the units in our office and were absolutely wonderful to work with. They were very polite, efficient and very mindful that they were working in an office setting. They even programed the new thermostats for us and vacuumed the floor when they were…

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Air Conditioner Installation in Knoxville, TN 37921

“The team Kevin F, Patrick R, Chris D, Rof, and Tee were awesome! They showed up right on time and were educational and professional! The team was very respectful of our house and made sure to minimally impact our home and pets. The work was done above my expectations and we will for sure be…

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Water Heater Replacement in Knoxville, TN 37919

“Kevin replaced my defective water heater. Because I live in a condo, the water heater is positioned in a utility closet behind the heating and air unit, which had to be removed to access the water heater. Kevin was extremely efficient in performing the work. He far exceeded my expectations in both the technical aspects…

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Air Conditioner Replacement in Knoxville, TN 37934

“We had 2 HVAC systems replaced and our air duct system improved and sealed. Our experience with Erin Gillison and the installation technicians was excellent from start to finish. We appreciate their thorough attention to detail and follow-up with all our questions and concerns. They were a pleasure to work with.” – Caren H.

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Heat Pump Installation in Knoxville, TN 37917

“My first time buying a heating and air system has turned out to be a painless experience. Starting on the day my 21 year old heating and air system decided it was time to call it quits. AA-Air has been super duper in every way. Patrick and Rafael were the team who installed my new…

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Air Duct Installation in Knoxville, TN 37909

“Kevin, Chris and Patrick were extremely professional. We are pleased with every aspect of the installation of our duct work. You are extremely fortunate to have these three men represent your company. Thank them for a professional job well done.” – Beth R.

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Air Duct Installation in Knoxville, TN 37918

“Patrick did a great job. He was on-time, professional and completed the job faster than expected. His handiwork was clean and thorough. After the job was completed he did an inspection and confirmed with me the job met my expectations. It did. Thank you, he is a good man and should be commended for his…

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Air Conditioner Installation in Knoxville, TN 37922

“Patrick and Chris were extremely professional and courteous. They wore foot covers and covered my stairs and left the place spotless. The best part is that the job was done in one day. I highly recommend AA Air! Fast, friendly, honest and affordable.” – Cindi A.

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Air Conditioner Replacement in Knoxville, TN 37919

“We had to replace the air conditioning and gas furnace for the main part of our home. From start to finish, our experience was completely positive. Kevin showed up and put in a full day of hard work removing and installing. He was very professional — quiet, clean, thorough. When he was finished, there wasn't…

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Air Conditioning Installation in Knoxville, TN 37919

“Larry came out to give us a quote on replacing our HVAC for the main part of our home. He was professional, thorough and very educational. Bonus for us — he had a great sense of humor, which made it a little better! He made sure we got the best of what we needed for…

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Air Conditioner Repair in Knoxville, TN 37919

“We have had Phil out two or three times for repairs on different units at our home. His work is always quality, and he is very professional. He put in a lot of effort to think through the possibilities of repair before ultimately recommending replacement. We appreciated his time and energy to do so!” –…

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Air Conditioner Replacement in TN 37866

“Kevin & Travis replaced my burnt up Heat Pump and Air Handler. They showed up early, went right to work. Living in a mobile home can sometimes be a real challenge to get things done. These gentlemen were very professional, and knew what to do and how to do it. My wife and I are…

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Air Conditioner Replacement in TN 37866

“Travis and Kevin did an excellent job replacing our burnt up Heat Pump and Air Handler. Both of these guys were very pleasant and respectful. They know what they are doing. My wife and I are very happy with the job these guys done.” – Michael S.

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Air Conditioner Replacement in Knoxville, TN 37921

“As a new first time home owner, it can be extremely stressful when your air conditioner quits working in the summer heat! AA Air was extremely helpful and nice about the entire process. I can't stress enough how impressed I was with every employee that I intereracted with. Everyone was professional, super nice, informative, and…

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HVAC Maintenance in Knoxville, TN 37920

“Phil always does a good job doing the Spring and Fall maintenance HVAC checks. He is always on time for the appointment. I feel comfortable asking questions, and he doesn’t seem to mind answering them until I fully understand. I appreciate his professionalism and advice.” – Anne G.

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HVAC Filter Replacement in Knoxville, TN 37920

“Chris and his assistant Kyle did a great job installing the media filters for my HVAC systems. They were on time for the appointment. I felt comfortable asking questions, and they didn’t seem to mind answering them until I fully understood. I appreciate the professionalism and advice provided by Chris and Kyle.” – Anne G.

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Heat Pump Installation in Knoxville, TN 37918

“Kevin did an excellent job of installing the heat pump. He made sure the system was level, sealed, wired properly, and tested both the heat and AC to verify everything was working properly. He did not hesitate to answer our questions and checked out anything we commented on. If you need an installation, ask for…

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Heat Pump Repair in Knoxville, TN 37934

“John has been helping to maintain our home heating and cooling units for several years now. I have always requested him because I know I can trust him to accurately diagnose and repair any issues we may have. The repair costs have also always seemed reasonable and fair. He has met some very challenging situations…

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Gas Furnace Repair in Select one…, TN 37914

“WE had a failure in our old heat system and we had a technician for fixing it. He restarted it but during the night it went down again (and it was the colder day in this winter). We then called AA-air who sent John. He noticed that the unit have had someone who used a…

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Review, TN 37914

“We were really pleased how quickly you all responded to our service call, and John was very helpful with diagnosing & fixing the problem quickly. We purchased a new HVAC system with AA-Air Co. last year and have been very happy with it. Yesterday, 1/8/15, our heat stopped working. We called and John came out…

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Review, TN 37918

“John K. is very professional, friendly and efficient. We have used AA Air for years and have been very please with their work.” – Sue K.

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Review, TN 37918

“I called AA-Air to set up a service arrangement for my heating and air unit. I was extremely pleased with the service I received from John today. The experience was pleasant and easy. I feel like a made a great decision with AA-Air and trust John. He was knowledgeable and offered things for me to…

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Review, TN 37918

“I have been a customer of AA Air for more than 10 years. I have experienced reliable service in buying equipment and in the maintenance thereafter.” – Jay S.

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Air Duct Sealing in Strawberry Plains, TN 37871

“I called AA-Air to set up a service arrangement for my heating and air unit. I was extremely pleased with the service I received from John today. The experience was pleasant and easy. I feel like a made a great decision with AA-Air and trust John. He was knowledgeable and offered things for me to…

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Gas Furnace Replacement in Knoxville, TN 37919

“Kevin and Travis installed a new HVAC package system to replace our old and failing unit. They arrived on time and after introducing themselves, immediately began working. Unfortunately, it was a rather rainy day, however their effort to get the job done was not deterred. They were quiet and professional. Other than the obvious new…

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Gas Furnace Installation in Knoxville, TN 37919

“Travis and team leader Kevin replaced our old HVAC package unit. Travis introduced himself prior to beginning his work, was polite and professional. He worked tirelessly on the removal of the old unit, as well as the installation of the new unit. He also took his time making sure the areas of work were left…

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Air Conditioner Installation in Knoxville, TN 37931

“A couple weeks ago I learned I need a new AC system, ok that is not the good news 🙁 I went on line and started looking at reviews and these guys had great reviews Then everything started falling into place, I met Larry he had the know how to get the task done right.…

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Air Conditioner Replacement in Knoxville, TN 37918

“Kevin and Travis installed our new Heat/Air Unit today. They arrived on time, introduced themselves and got started right away. Erin stopped by to check that everything was running smoothly. In no time at all the old unit was dismantled and work on the installation of the new unit started. Several hours later the install…

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Air Conditioner Installation in Knoxville, TN 37922

“I have used AA-AIR CO for 35 years. They have always done an excellent job for me. They have installed new units when I was building houses and have maintained my home units. I have found their staff in all my dealings with them to be very professional. I highly recommend them to anyone that…

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Review in Knoxville, TN 37923

“John Key is my service tech from AA-Air Company. I have worked with John on number of occasions. He is always courteous, helpful and knowledgeable. I have several pieces of rental property and wouldn't consider using any other company. They are honest and reliable. They do excellent work and leave the job site in pristine…

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Air Conditioner Repair in Knoxville, TN 37922

“I'm always glad when it's Phillip is the tech that is sent out. He's prompt, polite and efficient. He explains to me what he's going to do and then lets me know how it went. I fully trust him to work on our system.” – John C.

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Review in Knoxville, TN 37921

“John was our service representative on the quarterly service visit. He locates a gas leak in the system which required replacing the coil system. He ordered the system and upon its arrival, he installed it and upon restarting the Heat Pump he discovered another part that needed to be replaced. That part was ordered Ann…

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Review, TN 37914

“We found AA-Air in the Shepard's Guide 15 years ago as we were having trouble with the heating system right after we bought our house, Another company couldn't seem to solve the problem and we called AA-Air. They came right out and fixed the issue that day –they have been our HEVAC provider ever since…

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Review in Knoxville, TN 37924

“As always, Debbie scheduled a speedy appointment and Phil P. was prompt, courteous, friendly and knowledgeable. AA-Air Company has been my heating/cooling professional for more than 20 years. They are an excellent company.” – Barbara C.

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Air Conditioner Repair in Select one…, TN 37871

“Phillip was right on time for our maintenance appointment and was professional, courteous and knowledgeable! Every tech I have worked with, including Phillip is experienced and knows so much. I can always trust their advice and suggestions. Being on the maintenance plan has enabled us to get more years out of our 20 year old…

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Gas Furnace Maintenance in Knoxville, TN 37918

“Right on time, professional, courteous and knowledgeable staff. Consistently reliable work. If you are looking for a long term, heating/cooling company – look no further. These guys are top notch and I won't use anybody else!” – Laurie B.

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Review in Knoxville, TN 37918

“Had our first service after installation of a new furnace and a/c unit last summer. John was very professional, wore shoe covers even though we didn't ask him to, and completed the call while we went about our morning. Even took a look at the outside a/c unit though it wasn't included and said he'd…

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Review, TN 37918

“John K did a great job in servicing our HVAC system. He arrived on time. He was able to complete the service outside. He had to come and find me in the house when the service was completed because I was expecting him to make adjustments inside the house. We appreciate John's work and trust…

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Review in Farragut, TN 37934

“Everything was fine and didn't take long. Your company is great as far as I can tell. Phillip Pokrzywa came on time and did a very good job as usual. He is always very professional which I like.” – Nancy R.

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Review, TN 37914

“John Key showed right on time to take care of our service problem. He was very friendly and polite. He was very professional in analyzing our problem and taking measures to correct the problem. I was very impressed with his technical knowledge used to correct our problem If we have any other problems with our…

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Review in Farragut, TN 37934

“Phil Has been our AA-Air technician for almost 8 years now. He always does an excellent job and is quite knowledgeable about our TRANE unit. Once again, he did an excellent job today in checking out our system to make sure it was ready for summer. Well Done and Thank you, Phil.” – Al H.

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Air Conditioner Maintenance in Knoxville, TN 37921

“Already posted one review, but cannot thank AAAir, John, and all the service and office staff for their consideration over the years as I have aged and become less able to do things. Their actions and continued respect for their clients are an example to the whole community.” – Laura J.

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Review in Knoxville, TN 37924

“Phillip serviced the unit today and he is excellent. He is clean, efficient, thorough, explains what has been done, very courteous, friendly, on time, informs me of things that could possibly be done to say us money and future problems ——- can't say enough good things about Phillip! We love this company——-we feel as though…

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Gas Furnace Repair in Knoxville, TN 37914

“When John does your service you have no worries. Always on time and ready to go. It's always nice to see him pull up in the driveway. That's not always true of folks that keep things running. Thank you John” – Frank L.

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Gas Furnace in Knoxville, TN 37871

“John is always so pleasant and I feel well taken care of when he comes to check my furnace and AC. It is a great comfort to know my system is checked and working well, and John is a joy to know.” – Catherine M.

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Review in Knoxville, TN 37871 Knoxville

“Awesome service by all the folks at AA-Air! Donna leads an exceptional team. Everyone we had contact with was professional, attentive, and provided us with a new heat/air unit that we will enjoy for many years to come. Thank you everyone at AA-Air Co.!” – Pam H.

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Review, TN 37914

“John – always does great work and has saved us a lot of money with his knowledge and expertise.” – Lisa C.

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Heat Pump Maintenance in Farragut, TN 37934

“AA-Air have been good to us for a long time. You all put in our first unit somewhere around 1975… you have the date. Anyway the service all around has been super. Some years later John and Susan Key moved across the street from us.. feels like we have our own Timberlake HVAC firm! Many…

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Heat Pump Maintenance in Farragut, TN 37934

“This is a review on Mr. John Key with AA-Air Company: John recently serviced our three heat pumps. They are covered under our annual service contract which has been a good deal for us. John consistently does high quality work and patiently explains what he has done and why. He made certain to schedule routine…

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Gas Furnace in Knoxville, TN 37922

“Phillip Pokrzywa performed the spring check-up on our system yesterday, April 3, 2015. As in the past many years he has serviced our system, he did an outstanding job. We know that we can count on Phil with complete trust to keep things in good working order. Honesty and trust are important to retired people…

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Air Conditioner Maintenance in Farragut, TN 37934

“Over the years AA-Air Company has always provided me with prompt and efficient service. John has always been quick to identify the problem and explain all the charges before doing any work. During this last preventative maintenance, he identified a start-up capacitor that was going bad on my older unit and was able to replace…

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Air Conditioner Maintenance in Knoxville, TN 37924

“Your technician was competent, efficient, and courteous. I especially appreciate him not making me feel stupid when I asked questions, trying to learn about the air system at this condo. I hope you will assign the same person for the fall check.” – Anne G.

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Review in Knoxville, TN 37916

“John K. was, on time, careful about protective shoe shields when coming into the house, thorough with his work and informative when i asked questions. I am grateful to have him on my service list. Magdalene Liles and Owen Liles” – Megdalene L.

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Air Conditioner Replacement in Farragut, TN 37934

“Phil as usual did a marvelous job. His expertise and professional behavior are what I desire in someone providing my service. His non abrasive advice is really of great value in this day and age. Because of his advice and help, I will replace my aged system with a new system which should keep me…

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Review in Knoxville, TN 37922

“John performed service on my units today. it's unusual today to see people always on time, neat, meticulous and knowledgeable. I know I've become spoiled over the past 30 years with this kind of service. What never fails to surprise me is John was aware of the company's history with me and the units they've…

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Review in Knoxville, TN 37849

“Received excellent and friendly service from my first call for an appointment for spring maintenance through the actual service call by Philip. They even called when the service expert could not make the appointment due to a death in the family. They then rescheduled it immediately. Philip took care of a minor problem which makes…

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Review in Knoxville, TN 37902

“Phillip came up with an excellent suggestion to extend the life of our heating and air unit. I have recommended AA-Air to family and friends and will again.” – Donna B.

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Select one… in Strawberry Plains, TN 37871

“John Key is very knowledgeable, professional, intelligent, and personable; I can be assured that my HVAC is taken care of every six months by AA-Air (I always ask for John, but have appreciated other technicians' work as well when John was not available), and should I encounter an emergency, they'll come over as soon as…

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Gas Furnace in Knoxville, TN 37915

“We have been long time customers of AA-Air and consider them all to be top professionals in every way. Knowledgeable, professional and thorough. Phil P. is no exception to that high standard. He along with the company certainly deserve the 5 star grade.” – Bob H.

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Heat Pump Repair in Knoxville, TN 37871

“John serviced our heat pump and took the time to explain how the system functioned. He is proficient and very exacting in performing his task. Would gladly recommend John at AA-Air Company to service your heating/cooling system.” – Swannee W.

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Heat Pump Installation in Knoxville, TN 37921

“AA Air installed my Trane heat pump many years ago and has done a great job of keeping it running smoothly and efficiently. John has been out here several times over the years and has always been quick, fair and honest in his dealings with me. He knows his business and is also a very…

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Review in Farragut, TN 37934

“Many thanks to John Key for suggesting and installing an ECM furnace motor which is much quieter and consumes far less energy enabling me to run the fan 24/7 thereby improving the quality of the air in the house. Once again a great job by AA-Air Co.” – David P.

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Gas Furnace in Knoxville, TN 37871

“John Key checked our air condition (+ heating system) a short time ago ..He was very professional, knowledgeable, friendly & overall a very efficient member of the AA-Air Co. – I would welcome him in our home anytime.” – Skip F.

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Heat Pump Installation in Knoxville, TN 37849

“Patrick installed our new Geothermal Heat Pump and did an excellent job. He is thorough and courteous. Very happy with the work he did ! John K. was also involved to inspect and review the service provided. John K. is very knowledgeable and provides excellent overall customer service.” – Marvin W.

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Air Duct Sealing in Knoxville, TN 37849

“We have been very satisfied with AA-Air. We have used them to service our heating and cooling units for many years. They have provided great annual service and installation of new systems at competitive prices.” – Ted R.

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Air Conditioner Maintenance in Knoxville, TN 37871

“AA-Air has always done a good job for me. I have been a customer for over 20 years. John serviced my unit today and made sure everything was OK. John has also checked my unit in the past. Good service, Good people, and very professional. Thanks for coming by.” – Jack B.

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Air Conditioner Repair in Knoxville, TN 37909

“AA-Air Company and its employees are among the finest you will find. Their technical expertise, genuine concern and respect for its customers are exemplary. Their pricing is very fair. Phil P deserves a day off with pay !” – Courtney M.

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Air Conditioner Maintenance in Farragut, TN 37934

“John was in our office today for our semi annual maintenance and the installation of a surge protector. He did a great job. Knowledgeable and friendly. He even completed our online registration for the surge protector. We are very pleased with AA-Air Company.” – James B.

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Air Conditioner Repair in Knoxville, TN 37922

“AA-Air was prompt and thorough with the HVAC diagnosis and cure to get it running again. John is very knowledgeable about HVAC systems and explains technical stuff in terms even I can understand. Very professional company.” – Ken S.

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Review in Knoxville, TN 37922

“First of all, the person who answers the call (dispatcher?) lets you know when the serviceman will be there. Then, calls again to say he is enroute to your house. Good followup. When John Key came to service the HVAC system, which had not been running for several weeks, he was prompt, courteous, and explained…

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Gas Furnace Repair in Knoxville, TN 37917

“Phillip Pokrzywa diagnosed and solved my furnace problem in about 30 minutes. He was across the street helping another client and I went up to his truck and told him I was #61 on another company's list and could he please come help me. We got a customer service # from AA-Air and he came…

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Review in Knoxville, TN 37912 Knoxville

“These team leaders were exceptionally knowledgeable and dedicated to doing their job to accomplish customer satisfaction and making the installation of a new Heating/Cooling system a pleasant experience. Very Professional !!” – Richard B.

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Gas Furnace in Knoxville, TN 37914

“I liked Phil's approach to servicing my heating and air unit. He was personable, of course, in answering my questions about my AA-Air systems–even when they were not connected to the specific task he had come for–and helped me understand some basic procedures I could adopt in using my systems in general. He did his…

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Air Conditioner Repair in Knoxville, TN 37912

“John did an excellent job, he found a leak from our master bath commode, which was put in last year when we remodeled both bathrooms, had to put down new sub flooring, don't need it to go bad, I was glad he noticed, I never go under the house so no telling when it would…

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Review in Knoxville, TN 37902

“Phillip at AA-Air is terrific. He came out to the house after a power surge knocked out our Trane AC transformer, diagnosed, explained, and fixed the problem promptly. This isn't the first time Phillip worked at our house, and he has shown us courtesy and quick, reliable service consistently. AA-Air stands behind its products and…

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Air Conditioner Repair in Knoxville, TN 37922

“Everyone I've dealt with at AA-Air Company, whether on the phone or in person, has been extremely friendly and professional. John Key showed up promptly and was very friendly and professional, even though he had to deliver the bad news that I probably needed a new AC unit. I would not hesitate to recommend him…

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Air Conditioner Repair in Knoxville, TN 37871

“AA Air Company provided me with quick and reliable service, which was extremely important when my school's air conditioner went out in 93 degree weather. The air technician got us cooled off and ready for the next school day way faster than I would have imagined. Thank you!” – Amanda S.

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Review in Knoxville, TN 37849

“I rate John Key as Excellent. He has taken care of our heating/air equipment for years. He is polite, friendly, honest and is thorough and knowledgeable. We would consider Mr. Key a friend as well as professional. He definitely rates XXXXX!” – Mamie V.

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Review in Knoxville, TN 37918

“Everyone from Phone and Philip the service guy was wonderful to deal with and already advised some people about your outstanding service! Thank you! Best Heat & Air service Ive ever had!” – Chandra S.

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Air Conditioner Maintenance in Farragut, TN 37934

“"Phillip" from AA-Air in Knoxville TN was very professional, on time & explained everything very well. Even informed me on things I was unaware of. I would HIGHLY recommend him to anyone who needs a GREAT AC man!! All around Great person!” – Chandra S.

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Air Conditioner Maintenance in Farragut, TN 37934

“We had Phillip from AA Air do scheduled maintenance on our AC unit. He was efficient, thorough, and courteous, and we were very pleased. AA Air installed our gas heat/air conditioning unit several years ago, and we trust them to maintain it well. – See more at: http://www.bbb.org/knoxville/business-reviews/heating-and-air-conditioning/aa-air-company-in-knoxville-tn-1073/customer-reviews#sthash.5fmkSD7E.dpuf” – Mac R.

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Air Conditioner Maintenance in Farragut, TN 37934

“We had Phillip from AA Air do scheduled maintenance on our AC unit. He was efficient, thorough, and courteous, and we were very pleased. AA Air installed our gas heat/air conditioning unit several years ago, and we trust them to maintain it well.” – Mac R.

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Air Conditioner Repair in Farragut, TN 37934

“Outstanding customer service from John Key and Debbie. My A/C problem was diagnosed and repaired promptly and professionally. I was referred to AA-Air by my son who used them for a new unit install in his home and I will use them whenever needed again. John was courteous and friendly. Thank you!” – Gail S.

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Air Conditioner Maintenance in Knoxville, TN 37909

“AA-Air is the best Air conditioning/Heating Company we've ever done business with. We've used them for over 20 years and have never needed to complain about anything. We pay an amount for bi-yearly inspections. This morning Phil came out for our summer check. He was here almost 3 hours checking two heating and cooling systems,…

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Review in Knoxville, TN 37909

“I have nothing but good things to say about AA Air and Phillip! Very knowledgeable ,courteous and quick!! I would definitely recommend them to everyone I know! Phillip was excellent!” – Cori K.

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Air Conditioner Maintenance in Knoxville, TN 37914

“I was so pleased that I am a regular client of AA-Air Company. Early this morning I discovered I had a problem with my air conditioner and called for service. They were able to fit me in on a busy Friday and now. Phillip my service specialist was so nice and courteous and did not…

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Air Conditioner Repair in Knoxville, TN 37921 Knoxville

“When my long-time HVAC guy retired (and then having a bad experience with the person who bought his business), I was worried that I wouldn't find someone as knowledgeable and trustworthy, especially after hearing a variety of horror stories from neighbors and friends with AC system troubles. AA-Air was highly recommended to me by a…

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Air Conditioner Repair in Knoxville, TN 37916

“Our air went out while on vacation and our son referred us to AA Air. We called while on our drive home and received a call that said Phil was on his way to our home. He called us to explain what needed to be done. He was waiting on us as we arrived home…

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Gas Furnace in Knoxville, TN 37914

“AA-Air is the best AC/Heating company anywhere as far as my family is concerned. They do the best possible work and they stand by it. They show up on time or they call you. They have your best interests at heart. They go above and beyond each visit. Good Grief. What more could you ask?”…

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Heat Pump Repair in Knoxville, TN 37914

“Can not stress enough how knowledgeable Donna and the technicians at AA-Air Company are. We always receive great advice and professional service. John from AA-Air was at our office today replacing our sump pump. He did a great job (as always). AA-Air always takes care of our needs promptly. Many thanks.” – James B.

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Review in Knoxville, TN 37915 Knoxville

“I want to highly recommend John Key at AAAir for the excellent work he has always performed for us. He has taken care of our heating and air equipment for 18 years. He is always prompt for his appointment, pleasant , thorough and professional. We arrange for him to come twice yearly to check our…

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Air Conditioner Maintenance in Knoxville, TN 37902

“AA Air came into our thirteen year old house with its thirteen year old units and made them all new again. Much harder to walk into an already there house and replace everything then installing new construction. I'd never go to any other company for my HVAC needs cause I already found the best. Phil,…

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Review in Farragut, TN 37934

“AA Air has always provided dependable service we love prefer John K who is always prompt, attentive to details and cleanliness, does outstanding service and explains suggestions in a clear and understandable way.” – William W.

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Air Conditioner Repair in Knoxville, TN 37915

“Phillip Pokrzywa was right on time! He diagnosed the problem in just a few minutes told me the price to fix the AC unit and had it completed in about 10 minutes. It was a very non-stressful situation and Phillip was courteous, friendly. I liked the express check-out on his tablet and I was able…

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Air Conditioner Maintenance in Knoxville, TN 37914

“I have used AA-Air for 15 years for my home and for my business. Spectacular service, knowledgeable employees, and reasonable costs. John Key just fixed my thermostat and, as he always does, went the extra mile to do it right. I have never been unhappy with their service or their staff.” – Scott B.

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Gas Furnace in Knoxville, TN 37921

“Phillip visited my house to diagnose and repair the problem with my unit. He took his time and was very professional. He explained to me what the problem was and how it affected my unit. John has been at my house on a different occasion and I received the same great service. I feel like…

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Air Conditioner Repair in Farragut, TN 37934

“AA Air did a good job in repairing my air conditioner. It did require John, Steve and Philip to actually finally find the problem. They were each very professional but also very understanding and determined to fix the problem, which they did. It is not there fault that my two year old unit had a…

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Air Conditioner Repair in Knoxville, TN 37919

“Our air conditioner was not working properly after getting serviced by another company. John did a great job of diagnosing the issue which was too much refrigerant added by the other company. John removed 3 lbs of refrigerant and soon the humidity in our house dropped and began to cool down.” – Eddie W.

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Air Conditioner Maintenance in Farragut, TN 37934

“We have been using AA-Air Company for several years now and they are very professional and reliable. We have not had any issues with them at all. Phillip was our technician and he is very knowledgeable. I would highly recommend this company and team.” – Johnna D.

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Air Conditioner Repair in Knoxville, TN 37871

“Service is pricey, but Phillip did a great job and was totally up-front and honest about costs, etc. and did his work very well and quickly. They had someone else drop off the part that needed repair while Phillip was cleaning the coils on the cooler units — so there was no waiting or rescheduling…

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Air Conditioner Maintenance in Farragut, TN 37934

“Phillip has been to my house several times. He is such a hard worker, stays focused and keeps working at it until the problem is solved. He has never tried to do unnecessary work or over-charge me. He is fast, efficient and never has to come back to do re-work. I am an AA-AIR Company…

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Gas Furnace Repair in Knoxville, TN 37912

“John has been so helpful, both taking care of my hvac and explaining features of thermostat and equipment to me. He and Debbie are both so friendly and accommodating, it is a pleasure to work with them.” – Catherine M.

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Air Conditioner Repair in Knoxville, TN 37909

“Philip recently serviced our system in my shop building. It had stopped running completely on a very hot day… the service was prompt… the very next morning. Philip got our system running again, needed a new part. The system runs better on these hot days than it has earlier this summer. Not only did Philip…

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Air Conditioner Repair in Knoxville, TN 37921

“Phillip arrived within an hour of my call. He was courteous and professional. He thoroughly investigated my A/C problem. He explained what was wrong in terms I could understand. I am totally satisfied with AA-Air Company and have highly recommended the company to several of my friends. I have hired other companies in the past…

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Review in Knoxville, TN 37922

“I have done business with AA-Air since 1985. I have had the best experience with all of the team. john seems to come often and always solves my problem with ease. They are always courteous , prompt, professional, and have become good people to know. I would recommend them to help with your heating and…

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Air Conditioner Maintenance in Farragut, TN 37934

“Phillip has performed my biannual service many times and always does an excellent and very thorough job. I love my Trane heating/AC unit. AA Air Company installed it for me back in 2009. I belong to AA Air's Comfort Club which includes a biannual service check and annual replacement filter plus good rates for any…

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Heat Pump Repair in Knoxville, TN 37849

“My family members and I have used Phillip Pokrzywa with AA-Air on several occasions throughout the last year, and each time have been very pleased with his knowledge and service. Most recently, my parents' heat pump went out on the very hot August day that we found out that my grandmother' had passed away. Phillip…

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Review in Knoxville, TN 37871

“John did an excellent job servicing my air conditioner unit. He was kind, friendly, courteous, and thorough. He was very informative and I appreciated him taking the time to explain my situation. I would recommend AA-Air.” – Susan B.

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Gas Furnace Installation in Lenoir City, TN 37771

“This is the second house I have had AAAir install HVAC in, and if I built another one, I would use them again. John was part of the first install team and has done check ups on the system in both houses very well. I would recommend them for both adding HVAC to existing houses…

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Air Conditioner Replacement in Knoxville, TN 37871

“AA-AIR is "tops" in my book! Excellent service, knowledgeable technicians, prompt, clean and always willing to work with you in every way! They care about the customer and let you know that in the ways they serve you. Thank you AA-AIR. Thank you, Philip, for your care of us!” – Judy V.

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Gas Furnace Repair in Knoxville, TN 37914

“I was able to get a service technician out the same day to work on our broken thermostat. John K. was polite and professional, and did a great job getting everything working again! I would highly recommend AA-Air, they have provided great service to us over the past 3 years.” – Lisa M.

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Air Conditioner Repair in Knoxville, TN 37915

“Our experience with AA air has always been great! Phillip was the service tech that worked on our unit this week. He was very courteous and friendly. He arrived when he said he would and completed his work in a timely matter. We have used AA Air for many years and would highly recommend them…

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Gas Furnace Repair in Knoxville, TN 37919

“I love this company! They are so prompt. professional, honest, clean, trustworthy and they take care of their customers! The technician, Phil does excellent work, is always so courteous, and keeps things cleaned up. He changed the ceiling filters for me as I am not able to climb ladders at this time. I so appreciated…

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Air Conditioner Maintenance in Knoxville, TN 37915

“I am extremely satisfied with AA-Air Company and the service rendered by Phillip. He does an outstanding job from his arriving as expected, providing the scheduled maintenance on my heating/cooling unit, and explaining what was done and what to expect. I highly recommend him and AA-Air for your regular and emergency servicing of your heat…

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Gas Furnace in Knoxville, TN 37909

“We have used AA Air for 29 1/2 years (since back when it was known as J.A Tiller ) and have always had great service. We have the contractual service, where they come out automatically twice/year which has been a big help in reminding us to take good care of our system with regular maintenance.…

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Air Conditioner Repair in Farragut, TN 37934

“Excellent technical knowledge expressed in layman terms for better understanding. John was protective of house and carpet.yet effective with his work. Very thorough in his work Would highly recommend to friends and family” – Walt W.

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Review in Farragut, TN 37934

“John with AA-Air Company, Knoxville, TN deserved a 5-star++ review. He is always prompt, courteous, hard-working, and never fails to talk to us about what he found, and, what could improve our system. He is never pushy with the products – just the facts. John is in our "premier" service provider.” – Judith L.

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Gas Furnace in Knoxville, TN 37917

“Thru the many years Phil has been excellent. AA-Air is a great company to work with. I am very pleased with my relationship with them. Every position I have ever dealt with has been professional and courteous, especially their servicemen. Don't change a thing!” – Jack B.

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Air Conditioner Repair in Knoxville, TN 37902

“I'm a member of the Comfort Club of AA-Air Company and their service has been excellent; here is an example. In a hot day in early September our air conditioning was not blowing cool air. I called them and Philip came promptly and had the problem (a compressor starter capacitor) fixed quickly.” – Marshall P.

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Gas Furnace in Knoxville, TN 37909

“Philip P., service rep for AA-Air Knoxville, TN, scheduled a visit immediately and was at my house within one hour of my request. It was a routine maintenance visit, but I still appreciated Phil P.'s quick response time. He quietly and efficiently carried out the necessary maintenance activities which were completed in about forty-five minutes.…

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Review in Knoxville, TN 37909

“Reliable great service for over 15 years. Honest service is very important to retired people on fixed income. Phillip Pokrzywa performed the spring check-up on our system yesterday. As in the past many years he has serviced our system, he did an outstanding job. We know that we can count on Phil with complete trust…

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Select one… in Lenoir City, TN 37772

“John gave me some updated information on my unit that was very helpful. He answered all the questions I had for him, as well as taken care of the outside unit itself. Everytime he came into my home he wore protection over his boots so my rugs or floors didn't get dirty by him. He…

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Heat Pump Maintenance in Knoxville, TN 37902 Knoxville

“John was very helpful and efficient in finding the problem with the heat pump in a timely and expeditious manner. He reoptioned the thermostat to the correct settings. He shared very valuable user information relating to the equipment url sites. A definite recommend to use for furnace and heat pump service.” – Walter L.

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Gas Furnace in Knoxville, TN 37919

“Phil serviced our unit today and was professional as always. Company is always on time, pleasant to deal with and keeps you informed. I use them for both my home and business. Would highly recommend.” – Shannon M.

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Gas Furnace in Farragut, TN 37934

“Phil is always on time, courteous and efficient. He has alerted me to several areas I could make improvements that I will have done shortly. They have done n excellent job for me.” – David S.

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Gas Furnace in Knoxville, TN 37917

“As usual, Phil did a complete and thorough check of my system. Friendly and professional in every way. I've been with AA for several years and am very pleased with their service.” – Mitch B.

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Air Conditioner Maintenance in Knoxville, TN 37914

“Had my fall maintenance done last week by John at AA-Air. I don't normally write reviews but this time I feel compelled to. John is always on time, gets right to work and finishes the job quickly and efficiently. He is very knowledgeable and skilled at what he does. I strongly recommend AA-Air .” –…

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Other in Knoxville, TN 37909

“AA-Air was a pleasure to do business with. The technician, John, was professional and helpful. He went above and beyond by doing extra research to solve our complex thermostat problem. I'm completely satisfied with the attention we've received and the extra time and effort John took to address our heating problem.” – Anne L.

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Select one… in Lenoir City, TN 37772

“Just had our annual fall/winter check up with John Key. He along with the other service technicians are so very thorough and helpful. Always look forward to seeing them. Especially good to see John today since he and my husband have a long history together. We have been customers with AA Air since the early…

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Gas Furnace in Knoxville, TN 37909

“John K. came to do our annual furnace check up and cleaning. He arrived on time and prepared us for the upcoming winter. He was very professional and courteous and we highly recommend him and AA-Air.” – Amy H.

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Heat Pump Maintenance in Knoxville, TN 37915

“John was as he always is — friendly, courteous, competent, experienced, and efficient. He always gives great service. He performed the fall AA-Air semi-annual check-up today and it's always nice to have him in my home.” – Jim H.

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Air Conditioner Maintenance in Knoxville, TN 37934

“I always enjoy talking with Debbie. A conversation with her feels like you're talking with a best friend who is focused on your needs. Her understanding of the business makes explaining the reason for my call easy and expedient. She truly has a gift of schedulung and logistics and is a great asset to A…

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Air Conditioner Repair in Knoxville, TN 37934

“Thanks to Phil, the problem with my air conditioner was diagnosed quickly and accurately. He is truly an asset to A A Air because of his technical knowledge as well as his ability to explain what is needed for the repair in parts and cost. He represents his company well and continues to inspire the…

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Air Conditioner Installation in Knoxville, TN 37917

“Kevin and Travis installed a new HVAC and completely new ductwork throughout my almost 100 year old home in Historic Old North Knoxville, and it was no easy task! Despite the challenges, their work was flawless, and I couldn't be more thrilled with my new system. I've had quite a bit of work done on…

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Ductwork Installation in Knoxville, TN 37917

“Kevin and Travis installed a new HVAC and completely new ductwork throughout my almost 100 year old home in Historic Old North Knoxville, and it was no easy task! Despite the challenges, their work was flawless, and I couldn’t be more thrilled with my new system. I’ve had quite a bit of work done on…

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Gas Furnace in Knoxville, TN 37902

“John Key did our service and as always he did an excellent job. He's always very nice and friendly and doesn't waste any time getting the job done. he's always professional and explains everything very well. Thanks John.” – Betty K.

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Gas Furnace in Farragut, TN 37934

“Our furnace was not heating so we called AA Air Co. John K. came promptly. He was very professional and found the problem immediately. I have used AA Air Co. for several years and would not hesitate to recommend them.” – Lawrence B.

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Air Conditioner Repair in Knoxville, TN 37915

“Just had Phillip come and do a maintenance visit , Everything Ok ! I really like dealing with AA-Air , Phillip does a good job ! I also want to thank Patrick and his crew for doing such a good job putting in my new unit ! Thanks . Jonny” – Jonny P.

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Geothermal Heat Pump Maintenance in Knoxville, TN 37902

“All the employees I have dealt with at AA Air have always been kind, courteous, and helpful. The work we've had done, both installations and maintenance, has been done in a very professional manner. Their work is done right the first. We've never needed a call-back on their work.” – Dennis B.

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Heat Pump Maintenance in Knoxville, TN 37932

“Phil is the "face" of AA-Air for me. He was the service specialist for call when the original unit failed and he has been the specialist for two routine maintenance checks on the new unit. He is efficient and knowledgeable.” – Bob C.

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Heat Pump Repair in Knoxville, TN 37923

“John Key did our service and as always he did an excellent job. He's always very nice and friendly and doesn't waste any time getting the job done. he's always professional and explains everything very well. Thanks John.” – Betty K.

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Heat Pump Installation in Knoxville, TN 37919

“We have been long time customers of AA-Air and consider them all to be top professionals in every way. Knowledgeable, professional and thorough. Phil P. is no exception to that high standard. He along with the company certainly deserve the 5 star grade.” – Bob H.

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Air Duct Installation in Strawberry Plains, TN 37871

“Chris and Patrick, along with all the AA Air people, are great. We had a large job of total duct replacement and a new unit installation. The job was well done and in a timely manner. At the end of each day they cleaned up and were always very respectful of myself and my home.…

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Recommend Heating and Air Conditioning Service

“When we called AA-AIR early Sunday morning (8:30) it was a matter of minutes when a representative from the company responded to the answering service. She took down the information on what was or problem was. She told us upfront when asked what the service charge would be. Shortly after John Key was at the…

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AC Service, Repair, Replacement in Knoxville TN

“AA-AIR is an excellent company that provides very good customer support. Technician John Key provided first class prompt service, thank you so very much everything is working correctly. I would highly recommend AA-AIR to anyone that needs AC service/repair/replacement. Kudos” Ronald S.

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The Best HVAC Service Technician

“John K. did a great job assessing and correcting the issues with my HVAC system. John is very knowledgeable, did a great job explaining the technical aspects of the work he performed and is by far the best service technician I have ever worked with. I am a first time customer but will look only…

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Other in Corryton, TN 37721

“We have had him out to service our place over the years. He has always been courteous and informative, making sure we understood the service performed and why it was necessary to do so. KUDOS” – John K.

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Heat Pump Repair in Knoxville, TN 37921

“Phillip was very professional and provided me with the expert information and guidance I needed. I chose this company due to the excellent reputation they have created for themselves in the area and I am pleased with my service. I look forward to a continued business relationship with AA Air Co.” – Amanda S.

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Gas Furnace in Knoxville, TN 37921

“John K. came to do our annual furnace check up and cleaning. He arrived on time and prepared us for the upcoming winter. He was very professional and courteous and we highly recommend him and AA-Air.” – Amy H.

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Air Conditioner Installation in Knoxville, TN 37923

“I have used AA-AIR CO for 35 years. They have always done an excellent job for me. They have installed new units when I was building houses and have maintained my home units. I have found their staff in all my dealings with them to be very professional. I highly recommend them to anyone that…

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Heat Pump Installation in Powell, TN 37849

“As always, Debbie scheduled a speedy appointment and Phil P. was prompt, courteous, friendly and knowledgeable. AA-Air Company has been my heating/cooling professional for more than 20 years. They are an excellent company.” – Barbara C.

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Heat Pump Maintenance in Knoxville, TN 37921

“You all are like family. Though I had scheduled maintenance last week, I was ill this morning when I knew John was coming over, but had no problem in letting him in, telling him that I had to lie down and just do what he needed to do. Thank you for taking such good care…

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Gas Furnace in Powell, TN 37849

“Technician, John Key was professional and courteous. He performed the maintenance that came with the purchase of this unit which was installed in October. We have no complaints and felt the service provided was valuable and this company appreciates my business. After reviewing bids from several competitors, this seemed to be the best choice for…

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Trane Heat Pump Installation in Knoxville TN

“After researching several local companies, I decided to choose AA-AIR to install my new Trane Heat Pump. From the beginning of the process to the end, every aspect was handled with professional, dependable, and friendly service. I now have added peace of mind that my heating and air system is more efficient and economical as…

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Customer Service

“AA-AIR knows how to provide quality customer service. They provide the staff that maintains knowledge and skills to meet your needs and at a price that you don’t feel that is going to send you running to the bank. David was up front and helpful. He is reliable and knows his trade. They make sure…

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Helpful Installation

“Allen and David were extremely helpful and knowledgable. They got us up and running in a matter of a few days. So far so good. Installation appears to be top notch also. Thanks guys!!” Steve G.

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Pipe Breaking Emergency

“AA-AIR Co and their technician David Peters Speaking from our Experience – This is a company of people that respects, communicates & truly cares about their customers .They operate with Professional Excellence as their Standard of Business. From the first call with front office the personal care , respectful communication and ‘help’ available was immediate…

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Polite Professional Heating Repair in Knoxville TN

“Excellent service! Initial contact with Debbie was friendly and efficient. John K had our heating fixed within just a few hours of my call. Very polite, professional service. I called the next morning with another question and Debbie arranged for John to return and check it out that afternoon – no charge. He also alerted…

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Diagnostic Service

“Great job. The most thorough diagnostic and service we have had. The charges were reasonable and Dave Peters explained everything in detail. Thanks AA-AIR.” Troy G.

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Trane Hybrid Furnace Installation Powell TN

“When your heating goes out on the coldest day of the year in January, it’s not a pleasant experience. We called several heating and cooling contractors including AA-AIR Company. My wife is an internet expert and saw the positive ratings for this company. I have to admit, this company and the entire staff were very…

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Informed and Knowledgeable Technicians in Knoxville TN

“Robert W. has always been easy to work with and helpful on setting up service for us for a number of years. Allen D. came out to look at our job and made recommendations as to the kind of system we needed. He was very informative and answered all of our questions. He came out…

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Efficient and Pleasant Installation in Knoxville TN

“Allen was extremely professional and helpful throughout the entire process. He took all the time we wanted during the initial call and answered all of our questions. My wife and I were very confident that he had our best interests and that he recommended a great system. We never felt pressured to make a quick…

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Long Term Customers in Kodak TN

“John K. was a pleasure to work with as well as Debbie by phone. My family has been a customer with AA-AIR for over 20 years and we have had great service from AA-AIR and will be purchasing a new Trane Unit soon.” Todd B.

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Efficient Quick Response Time

“When I called them with an issue they were extremely helpful and responsive, they came out very quickly to fix my problem. I used a different company previously but after no response from them I called AA-AIR and will use them from now on.” Anatoliy A.

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What Is a Ductless HVAC System?

Ductless hvac unit

Ductless Heating and Air Conditioning (HVAC) systems can be the perfect solution for that room which is never quite cool enough or for that new addition you are building onto your house.

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Video – Do I Need to Schedule a Maintenance Appointment?

HVAC tech and homeowner

Regularly scheduled maintenance can help you catch symptoms of bigger problems before they become an issue for your business. Catching symptoms of trouble early on can keep your units working efficiently and safely as long as possible. Just like a regular physical, a regularly scheduled maintenance appointment can help find and diagnose problems that would…

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Is Your AC Helping With Your Allergy Symptoms?

Close up of pollen on Black Car

Seasonal allergies are a burden for many, especially here in East TN. Air conditioners (ACs), when properly maintained, can noticeably reduce symptoms for allergy sufferers. Adding air filters to catch pollen, dust, and other irritants, can produce higher-quality indoor air. Air conditioners also act as humidity regulators, easing allergy symptoms. AA-Air Company is proud to…

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UV Light for your HVAC System

UV Light for your HVAC System | Indoor Air Quality | Knoxville

What does a UV light do in my HVAC system & where does it install? The UV light kills viruses & bacteria as air circulates through your home. Call AA-Air today to improve the indoor air quality of your Tennessee home.  

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Video – Why Is My Furnace Blowing Cold Air?

Illustration of a woman cold at her desk

There are a few things to check in your home in the case that your furnace is blowing cold air, such as your thermostat settings, air filter, and your home’s ductwork. If you can’t figure out the issue, give us a call at 865-689-5290 and we will inspect your furnace.

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COVID-19 Protocol

AA-Air Co COVID-19 Protocol

We advise you to continue with all maintenance visits, especially if your system is outside or in basement or crawlspace. Ensure there is no issue with your system as we move in to the next season. About Covid19: We care about your comfort and about your health and safety too. We are following CDC guidelines,…

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Video – Replace Your Air Filter

Close up of air filter with blue overlay

Change your HVAC filters regularly, as recommended, which is usually at least every three months. A good HEPA filter will catch the particles before they reach your lungs. There’s so much floating in the air our eyes can’t see, and changing your filter as recommended makes all the difference.

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What Is the Difference Between Single-Stage and Variable-Speed ACs?

An air conditioning unit outside

With the warmer weather peeking its head around the proverbial corner, now is the time to think about your air conditioner in your Knoxville home. The International Energy Agency predicts the number of air conditioners worldwide will increase from 1.6 billion units today to 5.6 billion units by 2050. No matter what else is going on…

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Air Filters vs. Air Cleaners

Close up of air filter

Our highly climate-controlled indoor environments can often be extremely comfortable in our modern world. Combine that with the fact so many of our daily needs are easily met without needing to go outside, and you find a society that spends nearly all its time indoors. As a result, poor indoor air quality has become a…

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Video – What Should I Do If My Water Heater Is Leaking?

Video - What Should I Do If My Water Heater Is Leaking? | HVAC

Is your water heater leaking? Here’s what you need to do: First, find the location of the leak. This will be helpful for you and your service technician. Turn off the power supply by switching the water heater circuit breaker to “off” for an electric water heater or by turning the dial to “off” on…

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How Does an Air Conditioner Work?

Air conditioning unit outside next to a pink flower

As a homeowner here in Tennessee, it’s always a good idea to learn as much as you can about your appliances. That means knowing their basic operations, what features are included, and if any necessary upkeep is involved. Needless to say, this is no exception for your air conditioning (AC) unit. How It All Began…

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How Environmental Issues Can Affect Your AC

Air conditioner repairman at work

How Environmental Issues Can Affect Your AC When you’re looking at how your air conditioner works, it can depend on a wide variety of factors. Most people realize that the brand you select, the size, the features, and the efficiency rating all play a role in how well an air conditioner will cool your Knoxville…

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What Does Indoor Air Quality Have to Do With Allergies?

What Does Indoor Air Quality Have to Do With Allergies? | Knoxville

Did you know the average American spends nearly 90 percent of life indoors? That’s why it is increasingly important to ensure indoor air quality (IAQ) is clean and healthy. If your Knoxville home is facing air-quality issues, you may be suffering anything from minor discomfort to significant allergy or health problems. Our team at AA…

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Why Won’t My Furnace Stop Running?

Woman sitting comfortable and looking through the window

Is your furnace blowing air without pause? If so, you’re probably feeling a bit concerned. First, your house most likely feels like an oven. On top of that, your utility bill will be considerably higher with your furnace constantly running. Believe it or not, this is a fairly common problem our professionals at AA-AIR CO.,…

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Why Is My Heat Pump Blowing Cold Air?

Using heater at home in winter. Woman warming her hands sitting by device with cat and wearing warm clothes. Heating season.

When it comes to staying warm during the cold winter months, folks in Knoxville love their heat pumps. Fast, reliable, and cost effective to use, heat pumps are a popular choice in the heating, ventilation, and air conditioning (HVAC) industry. But what if it’s freezing outdoors and your heat pump starts blowing cold air? At…

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What Is Short Cycling?

Young woman at home reading on her ipad about her furance short cycling.

Short cycling is a term used in the heating, ventilation, and air conditioning (HVAC) world to explain a situation where a furnace or air conditioner turns on and off too frequently. The “short cycle” is the period of time that your HVAC equipment is actually running, and the shorter this cycle, the harder your system…

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Furnace Filters 101

Senior caucasian man changing a folded dirty air filter in the HVAC furnace system in basement of home

Your furnace filter is the unsung hero of your furnace. It quietly does its job without any fuss and allows the rest of the furnace to do its job. It’s not a complicated item, but there are some basics we at AA-AIR CO. think you should know to help it do its job. Purpose of…

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5 Reasons to Schedule a Fall Furnace Clean and Check

Fall Decoration Adorns Beautiful Entry Way To Home.

Once the cooler weather hits here in Knoxville this fall, you are going to want the inside of your home toasty and comfortable. This means turning on your furnace. Long before the first night you’ll want to use it, you should have your furnace cleaned and checked by a professional from AA-AIR CO. You may…

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Why Is My Heat Pump Blowing Hot Air on the Cool Setting

Is your heat pump blowing warm air on a hot day? Man suffers from heat while working in the office and tries to cool off by the fan.

We at AA-AIR CO., hope you’re enjoying the warm weather this season. Although if you’re reading this article, you might be a bit tired of it. It’s a hot day, yet your heat pump doesn’t want to cooperate and is circulating hot air throughout your house. If this is the case, you probably want to…

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Do I Really Need an AC Tune-Up?

Multi-ethnic best friends children eating ice-cream and having fun on summer holidays

Home ownership comes with a great deal of responsibilities and an ever-growing to-do list. Add to that the responsibilities of a career and a family, and you see why modern life runs at a constant, fast pace here in Knoxville. It’s easy to bump things like an air conditioner tune-up down the priority list, both…

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Top Causes of AC Failure

Home Air Conditioner Condenser coil sitting in front of brick wall.

It’s the first really hot day of summer when open windows, sun-blocking shades, and the ceiling fans just can’t cut it anymore. You resign yourself to finally turning on your air conditioner (AC)—only to find it blowing warm air, making funny noises, or simply not cooperating at all. It’s a scenario we all dread, and…

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FAQs About the New AC Regulations

Air conditioner with clipboard and paper

Maybe you have already heard of the mandates set by US Environmental Protection Agency (EPA) regarding your home’s air conditioner refrigerant. Or maybe you haven’t. Either way, since our AA-AIR CO., professionals are getting asked these questions more frequently from Tennessee homeowners, we thought sharing them and their answers may be beneficial to you. Q.…

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How Does Your Central Air Conditioner Cool Your Home?

How Does Your Central Air Conditioner Cool Your Home?

Aside from the professionals like the AA-AIR Company team, who really thinks about air conditioners and their components? Air conditioners keep your Knoxville, TN, home or business cool and comfy when the outside temperatures are high, and that’s all you really need to know, right? Well, air conditioners do so much more than just cool,…

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Maintaining Your Ductless Heating & Cooling System

Ductless Maintenance

A ductless, or mini-split, heating and cooling system is a splendid choice for your home and a worthwhile investment. It offers many benefits, and you can enjoy them all for years to come if you maintain the system on a consistent basis. You definitely want to protect your investment. By not keeping up with the…

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Why Is Indoor Air Quality Important?

Why Is Indoor Air Quality Important?

People spend 90% of their time indoors and indoor air can be 2 to 5 times more polluted than outdoor air. The EPA (Environmental Protection Agency) has indoor air quality ranked as one of the top 5 environmental dangers here in Tennessee. It is linked to severe asthma and allergy development in children and to…

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Should I Have a Heat Pump or an Air Conditioner in My Home?

A house in the spring surrounded by flowers and greenery. Does this house need a heat pump or an AC?

Whether you have a new construction or remodel, or it is simply time to replace your HVAC system’s components, you will eventually need to make the decision about installing a heat pump or air conditioner/furnace system. The question begs to be asked: In warm weather, the function of an air conditioner or a heat pump…

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The Importance of Air Conditioner Maintenance

You child hugs their mom in the kitchen

When the temperatures in Knoxville, TN, head to the top of the thermometer, it’s not the time for your air conditioner (AC) to be on the blink. Regular annual maintenance on your AC will go a long way in preventing that situation from happening. Just as your car requires regular maintenance to keep running smoothly…

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End of Winter Indoor Air Quality

Cozy scandinavian stlye living room with home entertainment center.

In the winter, being snug as a bug in a rug in your home can be cozy, but it can also play havoc with your indoor air quality (IAQ) here in Knoxville, TN, creating some significant health problems. At AA-AIR CO., we recommend taking precautions to avoid the common issues associated with winter indoor air…

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What’s That Scent Coming From My Furnace?

A woman in her kitchen plugging her nose because her furnace smells strange.

If your furnace is producing a strange scent, you should always treat it with caution. While the cause for the odor may be benign, it could just as easily be harmful to inhale. When in doubt, always open windows to ensure ventilation, and evacuate your home. For your convenience and protection, our AA-AIR CO. team…

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5 Ways to Increase Your HVAC’s Efficiency

Photo taken inside a home showing a glass window . Snow and winter scene on outside.

Nobody likes to waste money but you may be doing just that if you are not paying attention to the efficiency of your Knoxville, TN, home’s HVAC system. If it’s not running at its highest efficiency you are paying more for your energy than you could be, and spending money unnecessarily. At AA-AIR Co., our…

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Why Is My Thermostat Blank?

Mid adult hispanic man looks at smart phone for instruction as he learns to use thermostat in his new home. He is touching the digital termostat with his finger. He is standing in front of the stairs leading to the second floor of his home. He is wearing a blue sweater and glasses and has brown hair and a beard.

It’s an “Oh no!” moment when you approach your home’s thermostat and see its screen is blank. Is it serious? Does it mean your furnace, heat pump, or air conditioning is broken? Not necessarily. In fact, most of the time, it’s something minor and can be easily fixed. Here are some of the most frequent…

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Why Isn’t My Furnace Heating My Entire Home?

Cold home

If the heat your furnace produces seems somewhat spotty to you, you’re not alone. Many homes have varied conditions from room to room causing inconsistent heating or cooling. On cold days, this can be a nuisance. For example, you may be confined to only a few rooms in your home. Or you might have to…

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Five Factors to Consider When Buying a Heat Pump

factors to consider when buying a heat pump. A comfy scene with mugs and coffee and a fireplace.

Heat pumps are generally more efficient than other types of electric heating systems and can save money on the utility bill. At AA-AIR Co., we like to help our customers make a decision that meets their home’s needs. Why? Because we want you to be satisfied with your heat pump for years to come. To…

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6 Ways Your Furnace Keeps You Safe

Beautiful young family making cookies at home. Father

Your fuel-burning furnace has a number of mechanisms allowing it to run safely and effectively. These features prevent fires and protect your indoor air quality (IAQ). They also work to prevent internal errors from damaging large portions of your furnace. From our team here at AA-AIR Co., here are six ways your furnace is working…

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How to Determine Heat Pump Efficiency

White clapboard house with a white picket fence

If you’re in the market for a new heat pump, efficiency is probably a factor in your search. Luckily, the AHRI (Air Conditioning, Heating, and Refrigeration Institute) has a universal rankings system for heating and cooling units. You might have seen mystical abbreviations like “SEER” or “HSPF,” but what do they actually mean? Well, here’s…

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Why Is My Furnace Leaking Water?

Technician repairing Gas Furnace.

You just discovered there’s a puddle water on the floor in front of your furnace. What does this mean? Why would your furnace be leaking water? In most cases, it’s not a big repair, so don’t panic. It could be a few different things. However, you will need a certified professional to take a look…

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5 Reasons to Schedule a Fall Furnace Clean and Check

Father playing with daughter at backyard.

Once the cooler weather hits here in Knoxville, TN this fall, you are going to want the inside of your home toasty and comfortable. This means turning on your furnace or heat pump. Long before the first night you will need it, you should have your heating system cleaned and checked by a professional from…

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Is it Normal For My Air Conditioner to Turn On and Off?

Hand turning a home thermostat knob to set temperature on energy saving mode. fahrenheit units. Composite image between a photography and a 3D background.

When an air conditioner (AC) turns on and off in rather quick successions without running for longer periods, this is called short cycling. It’s fairly common but when it happens it means there’s something wrong with the AC. Do not ignore these occurrences. This will increase your energy costs, usually indicate a larger problem, and…

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Mistakes to Avoid When Purchasing an Air Conditioner

Fan and air conditioner in shopping cart on isolated white background

The Wrong Sized Unit It is easy to buy a unit too large or too small for your space. A larger unit does not necessarily mean more cooling power. Each AC system is designed for certain sized spaces, different cooling needs, household age, etc. A unit that is too large or too small is inefficient…

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Why is My AC Making so Much Noise?

Curious young woman with glass leaning against the door listening to a strange AC noise.

Your air conditioning unit will always make some noise when running, and older units are louder than newer ones, so consider the age of your unit before getting too concerned about the noise that it is making. At AA-Air Company, we recommend a maintenance inspection at least once a year to inspect the health of…

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Time for Maintenance on Your Air Conditioner

Happy family cleans the room. Mother and daughter do the cleaning in the house. A young woman and a little child girl wiped the dust and vacuumed the floor.

The best time to schedule your system maintenance call is before something fails. Your heating and cooling equipment is too important to neglect, service yourself, or wait until something breaks. Call the experts at AA-AIR Company to come to your home in Knoxville, TN once a year to do a routine maintenance visit. Scheduling a…

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Does My Air Conditioner Help With Allergies?

Closeup portrait of young beautiful dog breed Golden Retriever

Does an air conditioner help with allergies? Yes, if you properly maintain the unit. Air conditioners can help filter your home’s air and control humidity, and both of these things are important in the allergy world. It’s estimated there are now 50 million seasonal allergy sufferers in America. Properly maintaining your HVAC system is the…

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Fall Newsletter 2017

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Fall HVAC Maintenance in Knoxville Tennessee

Fall maintenance in TN

  As the saying goes, “time and tide wait for no one.” Whether you’re prepared or not, the summer months and warmer weather are gone, moving aside for fall and cooler temps. That means here in Knoxville, you need to think about preparing your HVAC system for fall maintenance. Maintaining your heating and cooling equipment…

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Fall Indoor Air Quality

IAQ Tennessee

With fall creeping up on us in Tennessee, and cooler temperatures are on their way. This transition from one season to another most definitely affects your home’s indoor air quality (IAQ). And your IAQ directly affects your comfort in your home. In cooler weather, people tend to spend more time indoors at home, so it’s…

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Humidifiers in the Fall in Knoxville

Family inside in fall

In many places, evidence of fall’s presence is obvious by way of beautiful fall colors. But many only experience fall with its subtlety through lower humidity levels. No matter which way you experience it, one thing is evident in them all––fall brings drier air. The cooler air simply can’t hold as much moisture as warm…

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What Does SEER Mean?

When it comes to your air conditioner (A/C), a common term used in the HVAC business that you’re likely to see everywhere is your air conditioner’s SEER. But what exactly is SEER? SEER stands for Seasonal Energy Efficiency Ratio. It’s a rating system of the air conditioner’s cooling capacity to power input, i.e., it’s the…

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Don’t Skip Your Furnace Maintenance

Family staying warm inside in Tennesee

A furnace is crucial to comfort in a Tennessee winter, yet it is often ignored when it comes to home maintenance. Usually your furnace is in a basement, closet or other low traffic area of your home, making it easy to overlook. To avoid costly, inconvenient, and possibly dangerous emergency repairs, you should always remember…

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All About Carbon Monoxide and CO Poisoning

Clean Indoor air with CO Detector

AA Air provides maintenance and service on forced air heating systems, gas furnaces, and CO producing appliances as well as Carbon Monoxide detectors for your home and office. What is Carbon Monoxide? Carbon monoxide is a poisonous, odorless, tasteless gas. It is formed by the incomplete combustion of carbon, or the incomplete burning of natural…

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AA Air Fall Newsletter 2016

Fall Newsletter Header

A CLOSER LOOK AT THE LIFE SPAN OF A HVAC UNIT How long will my heating and cooling unit last? When asked that question my answer is usually, “That depends.” It can depend on a number of factors. The first is how well it was installed. If the unit is not exposed to stress due…

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Why is my Air Conditioner Freezing Up?

Frozen Ice

A freeze up during cooling season is when a layer of ice forms on the inside coil of your AC unit. Sometimes it can freeze all the way along the refrigerant lines to the outdoor unit. The ice buildup on your AC unit creates an inability to cool effectively. It also puts stress on the…

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Why is my Air Conditioner Blowing Hot Air?


Hot Summer Day

The sun is shining in Tennessee so while you’re enjoying the pool or the lake don’t forget your AC has been running a lot. What happens when your air conditioning unit starts blowing warm or hot air? Here are a few simple things that you can check before you contact us for service. 

Check Your…

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Spring and Summer Money Saving Tips in Tennessee

Jar with Money Savings

With summer just around the corner and the inevitable need for AC coming up, we want to go over some of the ways that you can save money and energy with your HVAC system this season. Seasonal Service and Maintenance There is simple maintenance you can do at home, like changing or cleaning your air…

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What are the Signs I Need a New AC Unit?

Summer Walk

An air conditioner is crucial for comfort in your daily life, especially here in Tennessee, we get hot and humid often long before some of our northern neighbors. A well maintained AC unit, (yearly inspections and monthly filter changes) can last 10-15 years. How do I know if I need repairs for my unit or…

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What is a Heat Pump?

Geothermal

A heat pump is a device that transfers heat from one place to another, from in to out or from out to in. In the winter it works like a heater, extracting heat energy from outside and transferring it inside. In the summer the process reverses and it will remove heat from your home and…

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Use Smart Technology for Better Air and Money Saving

XV20i Air Conditioner

At AA Air Co. we are highlighting the XV20i and the XV18 quiet air conditioners and the TAM8/Hyperion XL communicating air handler this month. It is getting warmer and warmer already this year in Tennessee and we want to provide you with all the information about the best quality HVAC systems for your home. The…

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Different Types of Furnaces

XT80 Gas Furnace

There are three different types of furnaces available. There are a few things that factor into which kind will work for you. You should consider your heating requirements, duct work and insulation, size of you home and number of floors, and your budget. If you are in Knoxville or surrounding areas, one of the certified…

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HVAC Emergency Prevention

There are a number of reasons that you may run into a serious HVAC emergency. Improper Preventive Maintenance Improper preventive maintenance is the number one reason for emergency calls. Have all of your appliances inspected and maintained according to the manufacturer’s guidelines. Check your filters every month and change them at least every 3-6 months,…

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How to Transition and Heat Pump from Cool to Heat

Thermometer

As cooler temperatures set in, you will need to transition your heat pump from being a cooling source to supplying heat. It is time to schedule maintenance before temperatures drop and you need the heating system to function properly. Maintenance Tasks for the Homeowner Replace the air filter. Remove any growth from a two to…

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How Can I Save Money On My Energy Bill This Winter?

Stay Warm

Is your energy bill too high in the winter time? Are you looking for ways to cut costs and save money? There are a number of simple things that you can do at home to save you money. Some of them are big projects but most are simple things that you can do in your…

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Why is my Furnace Blowing Cold Air?

Winter Feet

At AA-Air Co it is our job to keep Knoxville, Farrgut, Powell, and all the surrounding communities warm and cozy in the winter. There is nothing worse than turning on your furnace when the temperature drops only to have it start blowing more cold air! Before you call, check these few things to troubleshoot your…

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How Does My Gas Furnace Work?

Winter Air

A gas furnace creates heat by burning natural gas. This gas is usually methane combined with other carbon based gasses. The Ignitor The process starts with the ignitor. The ignition source for older furnaces is a pilot light, newer furnaces use an electronic starter. With a pilot light, the regulator supplies a very small bit…

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Furnace Maintenance is Very Important

You should have your furnace serviced and inspected professionally at least once a year. At AA-Air Company we recommend this being done at the beginning of the season. But between inspections you can go through regular furnace maintenance to make sure your furnace runs as efficiently as possible and provide your family with the best…

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When Should I Replace My Furnace?

At AA-AIR we suggest a few simple things to take into consideration when thinking about your furnace and when or how soon you will need a new one. How old is your Furnace? The average life expectancy of a furnace is 15-20 years. The closer to you get to this age range the more attention…

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AA-AIR Fall 2015 Newsletter

AA-AIR Newsletter Logo

DUCT SEALING. WHY NOW IS THE BEST TIME. Your ductwork has some age on it and you know it needs work. Why should you do it now? When duct sealing is done in the summer, the sealants don’t stick as well because ductwork sweats! So NOW is the time to call and schedule time for…

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All About Carbon Monoxide

AA-Air Co provides maintenance and service on all possible CO producing appliances as well as Carbon Monoxide detectors for your home and office. What is Carbon Monoxide? Carbon monoxide is a poisonous, odorless, tasteless gas. It is formed by the incomplete combustion of carbon, or the incomplete burning of natural gas and other things that…

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Why Do I Need a Humidifier?

Flu Remedies

A humidifier is a device that emits water vapor to increase the humidity in your home. It battles the symptoms associated with cold weather. It can provide relief for chest congestion or sinusitis, heal chapped skin, help heal colds and allergies faster and it can even prevent nosebleeds and snoring. There are more benefits to…

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New Air Conditioner From TRANE!

AA-AIR Company Trane XV20i Air Conditioner

I am excited to tell you about the new Trane TruComfortTM system. Built with Trane’s reliability and dependability, it is designed to give you precise comfort by running at the exact speed needed to keep your home comfortable. With a very efficient variable speed compressor, this new unit provides precise and consistent comfort. This TruComfort…

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Free Heating System Giveaway!

Free Heating System Giveaway time is coming up soon! It is an exciting blessing for us. Our Warming Up The Neighborhood program has helped one person who could no longer refill kerosene heaters due to cancer surgery. Another recipient was using some temporary heat that was down right dangerous and yet another was going through…

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Stinkpocalypse

AA-AIR Company

If you are of the “if it ain’t broke, don’t fix it” mind set, stink bugs may have a different plan for you. Our service techs are looking for the ways dead stink bugs may stop your heat this winter when you need it most. Here is a picture from service specialist John Key. He…

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Repurposing, New Life for Old Stuff

AA-AIR Company Repurposing

We recycle here at AA-AIR Company as part of our culture. Paper, plastic, metals, refrigerant and other discards are regularly recycled. Associated with recycling is repurposing, giving a new life to things that would go into landfills. Here is some fun repurposing of items from our industry. David has created Petunia the Pig from a…

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Dirt from the Crawl Space

AA-AIR Company Duct Repair

The AA-AIR Company installation team is sharing pictures from their adventures under homes in the Knoxville area. These pictures show energy and comfort robbing problems they find with the duct systems being attached to new, efficient HVAC units. It is stunning sometimes, the problems that are hidden in the crawlspace or attic. Our estimating team…

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AA-AIR Wins Knoxville News Sentinel Reader’s Choice Award

AA-AIR Company Award

Thanks to all of you who voted for us as Reader’s Choice Winner! in the Knoxville News Sentinel. This is extra special to us because we didn’t even know we were nominated. This means so much to each and every team member. From the dispatcher on the phone to the installer in the attic, they…

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Cost of R-22 Refrigerant Rises

AA-AIR Company R-22 Refrigerant

Virgil the Cool Cat is looking through the files. He is worried about our clients with units that leak refrigerant. Since the beginning of the year, there has been a dramatic increase in the cost of the old R-22 refrigerant. Some may be more familiar with the trade name Freon. There are several reasons for…

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Winter Heating Unit Giveaway!

AA-AIR Company Giveaway

Congratulations to Suzanne M. in Fountain City. She has won our “Warming Up The Neighborhood” heating unit giveaway. Suzanne’s gas furnace had served her well for many years. Unfortunately this old and loyal servant was just worn out and could not continue another winter without some expensive (and not recommended) repairs. Recent times have been…

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If It Ain’t Broke, Don’t Fix It!

AA-AIR Company is a service company that strongly believes in planned maintenance. We hear “if it ain’t broke, don’t fix it” with some frequency when discussing our maintenance program. But consider when an unmaintained system is most likely to break down and what that means to your household. The failure happens when you need the…

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Take Care with Roof Repairs

AA-AIR Company Roof Vent Pipe

Critical reminder for anyone who had roof repairs done this summer or presently has a roof with a tarp for temporary protection. If you have any type of fossil fuel (gas, oil, propane) appliance in the home that could have an exhaust vent through the roof, please have your appliance checked to see that the…

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